So when I try to buy something for the Microsoft store it says we can’t process your...

Discus and support So when I try to buy something for the Microsoft store it says we can’t process your... in XBoX Games and Apps to solve the problem; Please help cause i dont know what to do eac1e804-e18a-4cb1-b158-029d601ac94c Discussion in 'XBoX Games and Apps' started by MrWoods, Aug 23, 2020.

  1. MrWoods
    MrWoods Guest

    So when I try to buy something for the Microsoft store it says we can’t process your...


    Please help cause i dont know what to do

    :)
     
    MrWoods, Aug 23, 2020
    #1
    1 person likes this.
  2. AlexTullie Win User

    Purchase error?

    I’ve only got one account on my Xbox and it’s my account I’ve tried to redeem it again and it says it’s been redeemed already, so I checked my payment options and it says $50 available but I can’t use it when I try to buy something on the Microsoft store.
  3. XBF Eladio M Win User

    So when I try to buy something for the Microsoft store it says we can’t process your payment what does this mean cause all I want to do is buy robux

    Hey MrWoods

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with completing a purchase on your account.

    We need a lil more information, so that we can provide you with the appropriate troubleshooting steps.

    Did you receive any other error codes other then that error message? There is a page that I will post

    here     that provide troubleshooting techniques to address this matter, you are free to use it to locate this error code.

    If you can provide us this additional info, we should be able to assist you further on this matter.
  4. M3tal Daz3 Win User

    I try to buy something and it says we can’t process your payment and my region is all ok.

  5. JASPREET SINGH TULI Win User

    Hi Microsoft, so i was purchasing red dead redemption 1 and 2 bundle costing 974₹ with UPI method. When i transferred the money. When i refreshed the website it said payment not processed

    One more thing this is what the portal said when i payed

    " Your payment is not processed If you want to try again, you won't be charged twice". If you closed Microsoft Store, open it, go to the product and then it says select Buy.",
  6. HAZMAT RADIO Win User

    Contact Microsoft support We can’t process your payment. Contact Microsoft support We can’t process

Thema:

So when I try to buy something for the Microsoft store it says we can’t process your...

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