So my xbox keeps disconnecting from my wifi

Pain nuto · Feb 6, 2025 at 1:52 AM

Before you tell me to reset my mac I've already done that 3 time and all it did was increase the amount of time until it disconnects it want from 10 minutes to 45 minutes to an hour and I've almost destroyed 3 keyboard and 2 controllers

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing disconnection from your Wifi.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please make your router is placed in an open area, away from walls and obstructions.

And then update router firmware. Kindly visit the manufacturer's website and check for any firmware updates for your router.

Next is set a manual DNS, please go to settings> network> network settings> Advanced settings>DNS Settings> Manual.

PRIMARY DNS: 8.8.8.8

SECONDARY DNS: 8.8.4.4

After that please check Xbox network settings. On your Xbox, go to Settings > Network > Network settings and run a network test to check for any issues. You can also try clearing the alternate MAC address under Advanced settings.

Kindly give us an update once done performing the steps.

Thank you for your cooperation.

GeorgeWilkinson4

With mine, id be playing Minecraft on a world with friends. And every so often, my xbox live would disconnect and therfore kick all from the game, disconnect me from the wifi. It may then reconnect itself.

Now, my xbox profile keeps disconnecting from xbox live with any game or just on dashboard.

JFKsRifleTrifle

My Xbox is now working perfectly thank you so much

XBF Ruben D

Hello
JFKsRifleTrifle,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

AquarrzSudnnym

Before you factory reset, turn off your console, remove the power cable from the console, then power cycle your network hardware. Wait until your network is fully functional before turning your console back on.

Try wired ethernet connection to your network hardware instead of WiFi. You may be getting signal interference.

So my xbox keeps disconnecting from my wifi