so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to...

Discus and support so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to... in XBoX Accessibility to solve the problem; I stupidly made a LFG post for gta titled something like "modded money drop job" when it was really just a deathmatch where I would get into a savage... Discussion in 'XBoX Accessibility' started by prival fang, Sep 2, 2020.

  1. prival fang
    prival fang Guest

    so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to...


    I stupidly made a LFG post for gta titled something like "modded money drop job" when it was really just a deathmatch where I would get into a savage helicopter and kill others over and over again, increasing my K/D stat.



    yes, this was scummy, yes I regret it. however after taking a look at the TOU/TOS and "community standards" page, I honestly do not think I'm in the wrong here. (before you get heated let me explain)



    yeah, I did what I did, yes, do regret it, however, I think that you (the reader) would agree that it would've been nice to at least get a "hey bro don't do that, you've got like 100 reports in the last hour, I'd quit while you're ahead" but no, I get off
    at like 9pm, get on at like 2pm, and boom, "your account has been permanently suspended" over 7k hours of gta online progress gone in an instant, POOF. GTA online is the only game I play on xbox, everything else was on PC, about a month before this happened,
    I bought RDR2 and started playing it, I should've rolled up that $60 and smoked it.



    I made a case review, then 2 days later it gets a "reply" this is it:



    Thank you for reaching out to Case Review.

    After investigating this account, it appears to have been suspended for soliciting or offering exploits - either glitches or in game exploits, specifically Money Drops that offer an above normal amount of XP & in game money. This is a direct violation
    of our Community Standards. For this reason we will not be lifting the suspension at this time.


    We understand this may not be the resolution you were hoping to receive from this case, but in order to keep things fair on the service, all accounts are treated fairly and reviewed thoroughly during the initial investigation and throughout the Case
    Review process.


    For additional information regarding how to participate on Xbox Live in a safe and productive way, please refer to the Microsoft Services Agreement (https://www.microsoft.com/en-us/servicesagreement) and Microsoft's Code of Conduct Explained for Xbox
    Live Customers (https://enforcement.xbox.com/Home/CodeOfConduct).


    I doubt they even looked at it, I don't know about you, but I prefer to be kissed before I get railed.



    they completely skipped the other 2 "steps" of the case review, no "need info" no "decision" just "summary" and "upheld"



    has anybody actually gotten their account back from this? is there anything I can do? am I just done for?

    what I'm SUPER confused about is the fact that THIS is what gets me banned, when there's 1000s of "act 2 b2b u first, show proof" posts every day that capitalize of a money glitch, but I'm the one that gets the short end of the stick being perma banned for
    a dumb lie, when there's godmode glitchers in every lobby that go off scott free. how is that right, 7000 hours of my life I played that game, 4 years of xbox live gold, gone in an instant.



    my sleep schedule revolved around this game, every Wednesday night I'd stay up so I could be online when they update the tunables for new discounts or 2x$ opportunities, I was there for every major content update since 2017.



    if anybody has any questions or anything like that, or any info, just something to give me closure, I have so much time that I don't know what to do with it now.

    :)
     
    prival fang, Sep 2, 2020
    #1
  2. prival fang Win User

    so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to make a case review, is there anything else I can do?

    "very rarely sent out"



    but I received one every time I filed a report against someone using hate speech/profanity though, must be another one of those funny coincidences.



    honestly, it's been about a week, I'm pretty much over it at this point, it is what it is.
  3. prival fang Win User

    so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to make a case review, is there anything else I can do?

    "As for what other people are doing,if you see anything you think is a violation of the rules then report them & they will be investigated.You wont be told the result of any report you file so have no way of knowing if they get suspended/banned or not."

    huh, so that's why I would always receive a "thanks for making xbox safer!!" message after reporting someone, and that person's "offensive" message being removed, as well as them being comm banned and resorting to logging into a second account to harass
    me more?

    must be a coincidence.

    and it wasn't a "joke" it was a straight up lie, I lied about having mods to bait people into being my personal K/D fodder, and got a ban for saying I had mods that I actually don't have.

    I'd be fine with a ban for "unsporting behavior" as that's exactly what I'd ban myself for. It'd just be nice to get banned for the right thing, ya' know?
  4. Daft Badger Win User

    so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to make a case review, is there anything else I can do?

    The thank you message is very rarely sent out & will never give you the details of who got suspended/banned due to what report you filed.

    Anyone using a second account to circumvent a suspension on their main account is violating the ToU/CoC.

    If it's a permanent ban then you are free to start a brand new account.

    Still doesn't matter if it was a lie,a joke or whatever,what you posted broke the rules,your case was upheld so that's it.
  5. Daft Badger Win User

    so my account has been unjustly banned and I got a cookie cutter bot reply when I tried to make a case review, is there anything else I can do?

    If you've filed for a case review & the decision was upheld then that's it,there is nothing else you can do.

    Although you got a generic reply your case has been investigated thoroughly by at least 2 different people & they have come to the same decision & from what you've posted you have violated the ToU/CoC,doesn't matter whether you intended it as a joke or
    not.

    As for what other people are doing,if you see anything you think is a violation of the rules then report them & they will be investigated.You wont be told the result of any report you file so have no way of knowing if they get suspended/banned or not.
  6. OG Pooh Win User

    I'm actually excited for a game to be released

    [quote user="Domuhnic"]

    never really got into flight simulators, I tried, just not my cup'o tea.

    [/quote]




    Same here. But with all the cookie-cutter crap they've been shoveling at us for the past few years, I'm willing to give anything a shot.
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