So, is the Xbox Series X crashing and shutting off while playing games a software issue or...

I’m having the same problem man, although I don’t believe it’s an Xbox Series X issue. I haven’t bought next gen and am still only on the Xbox One X and my game constantly crashes ONLY while playing Cold War. I have no clue how to fix my own issue but
for Series X users I hear that turning off Ray Tracing is an easy temporary fix. I’ve also heard that this issue has been breaking peoples Series X so you might just want to hold off on playing until they release a patch.

Hello Kathy A.,



I know I'm not HomelessHippo69 but I am also having the exact same issue and I wanted to answer your questions. I also have the Xbox Series X and am playing the Series X version of BF2042

1. The game crashes and/or restarts the xbox within around 15 minutes of playing the multiplayer game. It usually starts by just crashing the game but as I keep re-entering the game and play the crashing eventually turns into a full on shut off and restart of the console. I rarely can even finish a full round without crashing/restart of Xbox. The game seems to crash and/or restart my console in a shorter time period than usual when playing the game with friends. This is only happening when I play Battlefield 2042. Also,
   
2. I have the Xbox Series X|S version installed
   
3. The game is running off the internal drive.
   
4. I will submit a bug report.
   
5. There are no game updates to install. There was a season 2 game update that happened earlier this week but this issue was happening even before the new update released.
   

Mine keeps shutting down affer a few minutes of playing Warzone. I now have a Series X which does the exact same thing though, so could be a software issue?

The game is actually freezing and crashing hard, and that since the last patch.....it really annoys me, NO

it's pissing me really off.



I can't play normal on a Xbox Series X without a crash or a freezing Game. Playing with Xbox Series X controller, 4K HDR 60FPS , cross play enabled (without crossplay the Xbox found no Matches )



The Game crashes 10 min into play, either when in a match or in menu.

I have conducted following troubleshooting steps: Reset the game, reinstalled the game, reset the console completly, reset the console, removed everything and nstalled BF2042 again....



https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-BF2042-Crash-Persists/td-p/11024163/page/10

How could this possibly be a hardware issue only affecting 1 game? Look at what I've tried.

-Crashes for me on Xbox Series X (not crashing on my PC, I play on both, 2 different accounts)

-Crashes anywhere from 5, 10, 15 minutes to 1-2+ hours (random)

-Can also cause Xbox to shut off, usually after BF2042 crashes and I start it up again to play for a bit.

-Doesn't happen on any other game

-has happened since launch, I've played a ton on every update.

-Had 2 different Xbox Series X consoles and played BF2042 on both with same results

-Happens on both standard and preview versions of the Xbox system software

-Happens with both elite series 2 controller, standard Xbox controller

-no usb devices connected, still happens

-Turn off 4k/ HDR, tried 1440p, 1080p

-Uninstall/ Reinstall

-Install on internal/ external storage

-Unplug power 10 minutes

-Factory reset Xbox (both everything, and keep games/apps)

-Turn down fov

-Play 16,32,64 &128 player modes

-Play vs AI only

-Play on 1000up/1000down ethernet

-Tried switching to wifi

-Change advanced network settings (dns 8.8.8.8/ 8.8.4.4, alternate Mac, alternate port selection), delete quick resume, change power settings, etc....

C'mon, this needs serious escalation and communication with Xbox/EA devs because seemingly no one except Series X|S version players experienced this much crashing, and EA hasn't addressed this.

View my post from today over at EA and upvote for more visibility. https://answers.ea.com/t5/Technical-Issues/BF2042-Xbox-X-S-crashing-sometimes-hard-crashes-console-since/td-p/11984678