So incredibly frustrated

triwanda2013 · Jan 16, 2015

My sons got an Xbox One for Christmas. There were so many problems getting it installed because of service issues that they went back to playing the 360. We finally got the One up and running, but we have had terrible problems logging on to live (mostly
on the 360's). If and when we do finally get logged on, half the time they get kicked back off again. We have gotten a new router. It's a top of the line Linksys. Should easily reach everywhere in our 1300 sq foot house. We took the old modem in to Comcast
and got a new one. We have had Comcast come out to check our connection to the house. It all keeps coming back to it being an Xbox issue. My kids don't get to play often; it's a huge treat for them when they get to. For 3 weeks now I have been dealing
with disappointment after disappointment because they can't get connected to Xbox live. One of my sons didn't have an Xbox live account. It took us 3 days to get connected long enough to get him signed up. But now he can rarely get logged in, so what's
the point? The other boy has an xbox gold membership. I might as well be flushing money down the toilet given how little he's been able to play it recently. Anyone have any idea when these issues might be resolved? This is ridiculous.

:)

regz0r · Jan 16, 2015

Controller disconnects but light is solid?

I also get this issue, incredibly frustrated with it, im considering just returning everything for a full refund as gaming is not enjoyable at the moment

SpacyBeatle2878 · Jan 16, 2015

i think the hard drive? please help, incredibly frustrated

Okay so I just read that apparently I can't attempt to TALK ABOUT my hardware issues or my about will be banned? Are you kidding me??? This isn't communist Russia 1975... I OWN this console and if it is a piece of junk at only 13 months old then I OWN the
right to try and fix it however my pocketbook seems appropriate- I PAY for a gold account (which actually is ridiculous just to use apps)... So if you're going to ban my monthly account payment then you go right ahead because my xbox is a useless box of plastic
right now- and my Wii is FREE.

Good LORD Microsoft you're crazy and greedy

UphillTester450 · Jan 20, 2015

If you want to take it further with Microsoft High Complaints Department, you can either phone or send a letter to the Microsoft UK Campus. If your in the USA scroll to the bottom of this reply.

The address is:

High Complaints Department

Microsoft Campus

10 Thames Valley Park,

Reading,

West Berkshire,

RG6 1WA

Alternatively, the number is 0344 800 2400

If you are in the US, please go to
www.microsoft.com/.../default.aspx

UphillTester450

If you want to take it further with Microsoft High Complaints Department, you can either phone or send a letter to the Microsoft UK Campus. If your in the USA scroll to the bottom of this reply.

The address is:

High Complaints Department

Microsoft Campus

10 Thames Valley Park,

Reading,

West Berkshire,

RG6 1WA

Alternatively, the number is 0344 800 2400

If you are in the US, please go to
www.microsoft.com/.../default.aspx

Selfieroth

Have you tried all of these:

1. Unplug any accessories attached to your console, such as a headset, the Xbox 360 Chatpad, or the Kinect sensor.

2. Delete your profile.

3. Clear your system cache three times.

4. Recover your Gamertag.

5. Update your security proofs.

6. Restart your console.

If it still doesn't work, try to contact Xbox Support for further assistance.

z Latro z

This is happening to me also, and it's incredibly frustrating.

ShadowFaunus

That's incredibly frustrating. I hope they fix it soon

phyrre

Is this system in place to make what should be an incredibly simple act become from drawn out and frustrating so people eventually give up?

So incredibly frustrated