So I have bought nearly all game packs for sims 4 now, but now 3 of them are saying I have...

Hello Xiena Moore,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to use the game packs for Sim 4 you previously purchase but was prompted to buy it now. hanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.



As basis of game packs, DLC and add-ons purchase from Microsoft Store, the base game should be purchase on the same store. Though this might not be what happen to your game, we recommend you to contact the game support for clarification. This could be best to be consulter to the game support as there could be chances the DLC only appear if you achieve or finish a level/chapter of the game. Based on our resources, this is closely related to any updates that will come from the game developer. We recommend you to check with the support or else the forums of the game.

Contact Support - EA Help: Official Support

Post on the forums - SimCity | Forum | EA Answers HQ | EN

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!



Sincerely,



Xbox Forum Moderator

Microsoft Community

I had a similar issue, I bought the call of duty map packs 1 2 and 3, downloaded them and now it says that I don't have them and they are not in my download hiatory so I can't download again. It says I have to purchase the map packs even though I already
did and I did not get my microsft points back.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft game.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

The Sims 3 and The Sims 4. The Sims 4 releases for PC next year. I have The Sims 3 and Sims 3 Pets for 360. I will get Zoo Tycoon for XB1 since I've already played the PC version. I have Tropico 4 but hardly play it. Maybe Sims City that game recently released
for PC?

Thank you! I have bought some of the expansion packs on Sims 4 when we had an xbox. If i buy the PC version will I have to repurchase the expansions?