So how do we change our profile picture now? (Without using the actual Xbox)

Hi Xpfb, Since this virus is out we are unable to change our profile picture. Once the virus is gone we may change our profile picture.

I think that we the consumers have the right to use our gamerpics that we purchased no mater how old it is or how low res it is. We paid for pictures that allow us to express who we are back on the 360 but now on the Xbox One if we so much as change our
picture for a second to one of the "New HD Gamerpics" we can never go back to being who we once were. The pictures that our friends have grown accustomed to over the years, gone in a matter of seconds. To fully express how I feel on the topic I must compare
what Microsoft has done to gamerpics with the Xbox One to drastic plastic surgery on a persons face in the real world.

Hello Specular,

We understand that you're attempting to change the gamer picture on your Xbox account.

Are you receiving any errors by any chance when attempting to change the picture, or this is about how to change the picture on the console?

Our suggestion here, have a look through our Change Xbox Live Gamertag support article, which
includes all available information regarding this issue directly.

Review this and let us know if you found this solution helpful.

Best wishes!

yea so stupid whats going on over there why cant we change our own customized profile pictures

Hi there, we won't be able to change our profile picture for a while.