Снимают деньги при покупке [Withdraw money when buying]

Доцент68 · Dec 18, 2018

Здравствуйте, вопрос при покупке в STORE деньги снимают и приходит уведомление на телефон что произведена оплата, а самой покупки нет пишет что пробуйте другой способ оплаты и так произошло многократно, ЧТО П ОИСХОДИТ??? Куда деньги уходят???

[Translation - Hello, the question when buying in the STORE money is removed and comes notice on the phone that payment is made, and the purchase does not write that try another method of payment and so happened repeatedly, what happens??? Where
does the money go???]

:)

WPAK

Web translation:

Withdraw money when buying

Hello, the issue when buying in STORE money is withdrawn and a notification comes to the phone that the payment has been made, but the purchase itself does not write that try a different payment method and it has happened many times, WHAT HAPPENS
??? Where does the money go ???

Response:

Hi there,

it's best to check if more information is shown at the transactions at

http://account.microsoft.com/services

if that page doesn't show any useful information about a possible cause, then it is best to contact Xbox Support via the Phone or Support Chat options at
http://support.xbox.com/contact-us so they can take a more in-depth look into the issue

Let us know the results

LorTon797

При покупке через консоль баланс отображается.

{Parity}

Reach out directly to Xbox Support. https://beta.support.xbox.com/xbox-live-status

LorTon797

forums.xbox.com/.../950399.aspx

Onyx Is Here

sorry to hear it. If you need to request a refund on the extra charges you'll need to contact support for more help.
support.xbox.com/contact-us

Снимают деньги при покупке [Withdraw money when buying]