Sneaky, misleading and purposely obtuse

Discus and support Sneaky, misleading and purposely obtuse in XBoX on Consoles to solve the problem; I think the Xbox One service in NZ is flying pretty close to a consumer affairs complaint. Advertising games as 'free', you download them only to find... Discussion in 'XBoX on Consoles' started by Nickoids, Jan 16, 2018.

  1. Nickoids
    Nickoids Guest

    Sneaky, misleading and purposely obtuse


    I think the Xbox One service in NZ is flying pretty close to a consumer affairs complaint. Advertising games as 'free', you download them only to find you have to have Gold Live to play. I joined the games subscription only to find the bulk of the games
    don't work - and they're heavy downloads. I used the online feedback to point out the problem and no response. Plus nobody tells you that if you don't want to pay for the subscription again, you can't play the games. While it may seem obvious to some, this
    kind of thing sucks kids in and is a world of hurt for parents trying to navigate them around it. The fact that you can sign up for Gold or Games with a click, yet have to spend hours searching for a way to cancel the subscription is underhand. If this was
    pitched at the general population, there'd be outrage. But because kids, teenagers, and young adults are less likely to complain about such things, Microsoft continues to get away with it.

    :)
     
    Nickoids, Jan 16, 2018
    #1
  2. Sneaky, sneaky Microsoft...

    I fear for your tongue Lostkauz, it must be awfully brown.
     
    BreakNeckTurtle, Jan 16, 2018
    #2
  3. EXIT 707
    EXIT 707 Guest
    Sneaky, sneaky Microsoft...

    [quote user="LostKauz"]

    [quote user=""]

    [quote user="LostKauz"]

    Google return for Xbox One 1,190,000,000. Google return for PS4 92,000,000, Google return for Playstation 4 283,000,000. Hmmm.... hard to see with numbers that huge. You tell me, um k?

    [/quote]

    That means absolutely nothing, it reminds me of when people say, Oh look 300 website hits in only one day, yeah it's actual visits that count,, and what's to say people are looking at Xbox at the moment to try and figure out what to get, those stupid stats
    can be twisted in any direction and mean nothing either way, so jog on.

    [/quote]What?! Complaining on the Internet means nothing?! But why were all of you here then?

    [/quote]

    How do you know people are complaining, do you have access to every keyboard on the planet and know what people are searching for?
     
    EXIT 707, Jan 16, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Sneaky, misleading and purposely obtuse

    Games with Gold | Xbox Live

    $700 value based on up to $350 on Xbox One and up to $350 on Xbox 360; active Gold membership required to play free games.

    On Xbox One, active Gold membership required to play free games you’ve redeemed. Restrictions Apply.

    Xbox Live Gold | Xbox

    - Multiplayer Gaming, Free Games for Xbox One and Xbox 360 every month

    - Deals with Gold, Each week, Xbox Live Gold members can save up to 50-75% in the Xbox Store with exclusive discounts on select games, add-ons, and more.

    - Parties and party chat

    - Home Gold, the ability to share out your subscription across the console to other accounts

    All of these items above at 16 cents a day when you look at buying a 12 month subscription at $60 US.

    Sneaky? Well I suppose if they didn't have all of this posted already.

    You're not required to buy the service. If you want service with a value, then there's a few reasons posted above.
     
    HAZMAT RADIO, Jan 16, 2018
    #4
  5. Daft Badger
    Daft Badger Guest
    It does tell you that you need gold to play the xbox one games.
     
    Daft Badger, Nov 1, 2018
    #5
  6. HAZMAT RADIO Win User

    Sneaky, misleading and purposely obtuse

    https://www.xbox.com/en-US/live/games-with-gold?xr=shellnav

    $700 value based on up to $350 on Xbox One and up to $350 on Xbox 360; active Gold membership required to play free games.

    On Xbox One, active Gold membership required to play free games you’ve redeemed. Restrictions Apply.

    https://www.xbox.com/en-US/live/gold

    - Multiplayer Gaming, Free Games for Xbox One and Xbox 360 every month

    - Deals with Gold, Each week, Xbox Live Gold members can save up to 50-75% in the Xbox Store with exclusive discounts on select games, add-ons, and more.

    - Parties and party chat

    - Home Gold, the ability to share out your subscription across the console to other accounts

    All of these items above at 16 cents a day when you look at buying a 12 month subscription at $60 US.

    Sneaky? Well I suppose if they didn't have all of this posted already.

    You're not required to buy the service. If you want service with a value, then there's a few reasons posted above.
  7. Daft Badger Win User

    Sneaky, misleading and purposely obtuse

    It does tell you that you need gold to play the xbox one games.
  8. AustinMurray1 Win User

    i need an imediate refund

    seems pretty scammy to me and in the middle of a pandemic no less. hence why I don't mess with Microsoft anyways. sneaky sneaky snakes. like I'm supposed to believe that wasn't set up like this on purpose for this very situation lol.
  9. Fatbillslim Win User

    Battlefield 2042 Refund

    It's not refund policy,

    It's sales of goods act.

    Selling product not fit for purpose or misleading in to purchase.
  10. LegendOfGta Win User

    The Set Presents: Fight Night "Who Got Hands"

    What part of the map is this held and exactly where? The image looks a bit misleading as it only looks like it was made like that for "visual" advertisment purposes.
Thema:

Sneaky, misleading and purposely obtuse

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