Smartglass update not working properly for OneGuide in Spain

Plukje65 · Jun 3, 2014

This morning I updated my iPad with the latest smartglass software. It interacts well for my cableTV for volume and channel choosing now but when I choose OneGuide, the application shuts. The same happens on my iphone. The OneGuide works well when I call
it directly on TV (I live in Spain and have Canal+) but not the phone nor iPad. Am I doing something wrong or is this a bug?

:)

Archersaurus22 · Jun 4, 2014

Windows 10 Creators Update FAQ

Does this mean SmartGlass will be updated? Also should we expect OneGuide to go missing one day without warning, should I ignore all future updates on Android if I want OneGuide functionality?

BHC Bluez n 2z · Jun 4, 2014

When do we get games with gold?

In June's update you will also be able to use your real name. New Smartglass features including OneGuide and Universal Remote Control and also apps not needing a Gold membership - I think that's all the important updates.

maxen · Jun 4, 2014

Can you try uninstalling the Smartglass app completely from your phone and then re-installing it?

Plukje65 · Oct 31, 2018

Yes, that solved it. Thanks!

maxen

Can you try uninstalling the Smartglass app completely from your phone and then re-installing it?

Plukje65

Yes, that solved it. Thanks!

Archersaurus22

Does this mean SmartGlass will be updated? Also should we expect OneGuide to go missing one day without warning, should I ignore all future updates on Android if I want OneGuide functionality?

g dawg76

In case you missed it yesterday, there was an update to the iOS version for the xbox one smartglass. This update should fix the issue of oneguide crashing when you try to open it.

Goth Vampirella

I have it. The preview only works on Windows 8 devices, Windows Phone devices, and Android devices.

What’s new in this preview?

OneGuide support is now built into the Xbox One SmartGlass app!Improved text input awareness – The keyboard in SmartGlass now displays any time the onscreen keyboard is displayed on the Xbox One console, to make text
input easier.
- View what’s on TV without interrupting what you’re doing on your Xbox One
- Change TV channels on your Xbox One through OneGuide on SmartGlass
- Find and favorite TV Channels
- TV Universal Remote Control to control your Cable Box and TV
Compare achievements – Compare your achievements for a game against what your friend has completed (This feature is currently available only on the Windows Phone 8 and Android versions of the SmartGlass update preview,
for now.)
Reorder your pins – Go to the Pins Hub in SmartGlass to drag and drop the order of your pins on the Xbox One console (This feature is currently available only on the Android version of the SmartGlass update preview, for
now.)
Updated game clip view count
– SmartGlass now properly increments the view count of your Game Clips that you watched (This feature is currently available only on the Android version of the SmartGlass update preview, for now.)

Smartglass update not working properly for OneGuide in Spain