SmartGlass Connection Issue

CatnipLarry25 · Jan 11, 2014

Anyone else experiencing issues connecting your SmartGlass device to system? Never had any issues until today. Like having it enabled while playing DR3.

:)

Melthris · Jan 11, 2014

Xbox One - Potential privacy issues on network?

I'm also very interested to know what happened with this one. The only thing I can think of is that SmartGlass was being used here. Somehow.

My understanding of this is that the Xbox One can only accept content if it is pushed to it via the SmartGlass app or if you're accessing the app manually.

Aside from recommending that you turn your SmartGlass Connection settings off for the time being, I'm not sure what else could be suggested here?

Would this potentially be a security issue with SmartGlass over riding the "Only accept SmartGlass connection requests from profiles on this Xbox" setting and defaulting to accept any and all SmartGlass connections on the network?

l3o0mer · Jan 11, 2014

Xbox One Smartglass Crashing

I'm experiencing the same issue on an iPad Air. I have tried the suggestions above, but SmartGlass is still crashing immediately after it opens.

iPad Air

iOS 7.1.2 (11D257)

SmartGlass 2.9.

Wifi connection

Any help would be greatly appreciated.

CraigSelvaggi · Jan 15, 2014

Try enabling Screen lock suppression in the smart glass settings. I was having some issues too until I enabled that.

Lcast15

Heres two threads i found, do any of these fix your issue?

support.xbox.com/.../troubleshoot-smartglass-issues-on-mobile-devices

support.xbox.com/.../smartglass-cannot-connect

CraigSelvaggi

Try enabling Screen lock suppression in the smart glass settings. I was having some issues too until I enabled that.

Melthris

I'm also very interested to know what happened with this one. The only thing I can think of is that SmartGlass was being used here. Somehow.

My understanding of this is that the Xbox One can only accept content if it is pushed to it via the SmartGlass app or if you're accessing the app manually.

Aside from recommending that you turn your SmartGlass Connection settings off for the time being, I'm not sure what else could be suggested here?

Would this potentially be a security issue with SmartGlass over riding the "Only accept SmartGlass connection requests from profiles on this Xbox" setting and defaulting to accept any and all SmartGlass connections on the network?

BobMcFly247

Sounds like an issue with the energy saving settings. Check the "stay active" option in the settings of Smartglass itself and also check the energy settings of your Apple devices.

Is all network activity affected or only the connection to your One?

jacevedom

Same issue as the rest of you. I am trying to connect using Windows 10 laptop (version 1709 and connected ehternet) and Windows 10 Surface (versión 1709 and connected wifi). My Xbox 360 is connected to the internet via Ethernet. The 360 Smartglass
app will bring up my profile but will not connect to my Xbox 360 (console settings allows for Smartglass connectivity)

SmartGlass Connection Issue