Slowest warranty return department ever.

Discus and support Slowest warranty return department ever. in XBoX on Consoles to solve the problem; ^ Do not speak on the behalf of anyone. I have had GREAT support from MS...... Discussion in 'XBoX on Consoles' started by Fyer, Nov 13, 2014.

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  1. kingvas78
    kingvas78 Guest

    Slowest warranty return department ever.


    ^ Do not speak on the behalf of anyone. I have had GREAT support from MS......
     
    kingvas78, Nov 15, 2014
    #16
  2. MoshedBrotatoe
    MoshedBrotatoe Guest
    I kind of wish I did the advanced exchange when I sent mine in.

    Took almost 4 weeks, and I got mine back with the gloss all scratched up as well after I took such good care to keep it looking nice :/

    On the bright side I did have fun sticking the little air pocket bag with a knife. ^-^
     
    MoshedBrotatoe, Nov 15, 2014
    #17
  3. Fyer
    Fyer Guest
    @Policroma Sol

    Every time I call I am told to just wait.
     
    Fyer, Nov 17, 2014
    #18
  4. Fyer
    Fyer Guest

    Slowest warranty return department ever.

    Day #13 of my Fed Ex tracking number still not showing up for my Xbox One repair. This is by far the most pathetic warranty repair system. I can't get over how they remotely think this is good customer service.

    If they send you a tracking number and the email says

    If the shipment is not found on the FedEx website, please wait a couple of days and try again. When a package leaves our service center, it can take several business days before the FedEx tracking information is updated online.

    Don't you think 13 freaking days qualify as " a couple of days"?
     
    Fyer, Nov 17, 2014
    #19
  5. KathrynHadley
    KathrynHadley Guest
    Kingvas78, nobody is speaking for you. You did the exchange, where you exchanged your console for an entirely new one. The people who had trouble sent their consoles in to be fixed.

    If you look for threads about "tracking number" you'll find that often consoles are disappearing for weeks on end after receiving our tracking numbers. Excuse us if we want to know what the hey is going on!
     
    KathrynHadley, Nov 17, 2014
    #20
  6. Fyer
    Fyer Guest
    @Policroma Sol

    Looks like my tracking finally updated as of today. So I guess hold tight, looks like someone figured out they had issues.
     
    Fyer, Oct 31, 2018
    #21
  7. DigitalAssassin Win User

    Slowest warranty return department ever.

    I feel for you because I don't even know if the 360 could sustain my gaming habits now, I really enjoy being spoilt for choice, like I am right now.

    Here's hoping for speedy return from now on!
  8. Fyer Win User

    Slowest warranty return department ever.

    That or it's not offered in my area. I'm kind of out in the sticks in a very small town.
  9. Fyer Win User

    Slowest warranty return department ever.

    @Policroma Sol

    Every time I call I am told to just wait.
  10. MoshedBrotatoe Win User

    Slowest warranty return department ever.

    I kind of wish I did the advanced exchange when I sent mine in.

    Took almost 4 weeks, and I got mine back with the gloss all scratched up as well after I took such good care to keep it looking nice :/

    On the bright side I did have fun sticking the little air pocket bag with a knife. ^-^
  11. KathrynHadley Win User

    Slowest warranty return department ever.

    Kingvas78, nobody is speaking for you. You did the exchange, where you exchanged your console for an entirely new one. The people who had trouble sent their consoles in to be fixed.

    If you look for threads about "tracking number" you'll find that often consoles are disappearing for weeks on end after receiving our tracking numbers. Excuse us if we want to know what the hey is going on!
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