Slow upload speeds on gigabit connection

Discus and support Slow upload speeds on gigabit connection in XBoX on Consoles to solve the problem; SOLVED: Microsoft support confirmed that upload speeds to XboxLive are capped in my region. I have Verizon Fios Home Router. I have a Cat 5e cable... Discussion in 'XBoX on Consoles' started by Mr sharperSIN, Feb 9, 2020.

  1. Slow upload speeds on gigabit connection


    SOLVED: Microsoft support confirmed that upload speeds to XboxLive are capped in my region.

    I have Verizon Fios Home Router. I have a Cat 5e cable wired to xbox one. My download speeds are 800 mbps , but my upload speed is 30 mbps or under. Other wired connections in my house have 300+ d/u speeds. (Even my wireless connections are 100 mbps d/u or
    more)

    I have set up a Static IP, set DMZ, made sure all port forwarding ports are set. I've contacted Verizon tech support who shows 900 download / 800 upload speeds are available.

    Xbox is the only device getting slow upload speeds. Any advice is appreciated.

    :)
     
    Mr sharperSIN, Feb 9, 2020
    #1
  2. PalmettoBling Win User

    Slow upload speeds on gigabit connection

    The numbers your seeing, are those on your console? The speeds you're seeing from a Network Settings test? I would recommend comparing them to what you see on a different device such as a PC or Mac by vising a speed test site, like
    SpeedTest.net See if they differ there. Then we can identify if we need to look at a console issue or if it's a networking/networking gear issue.

    Let us know!
  3. WGID Win User

    Slow upload speeds on gigabit connection

    Could be a hardware issue, I would contact Microsoft Support.
  4. PalmettoBling Win User

    Slow upload speeds on gigabit connection

    Glad you have a definitive answer. There are so many points between your console and Xbox Live that it could be so so so many different things from the NIC in your console, the cable, your in-home wiring, your networking gear and setup, your ISP, your ISP's
    routing, the backbone connection, the data center that Xbox Live runs in for your region, etc. that it can be very hard to diagnose where an issue might be.

    Hope the upload doesn't impact you too much, your download speeds are better than most. Have fun!
  5. Mr sharperSIN Win User

    Slow upload speeds on gigabit connection

    Seeing as minimum upload speed required is 0.5mbps, I don't see why you would need more.

    For further information please follow this link https://support.xbox.com/en-GB/xbox-one/networking/slow-performance-solution
    I'm more curious about the "why". Is upload speed throttled by the servers? IS there a setting keeping it from being higher? Its just odd that all devices are 100 mbps + upload, but the xbox isn't, when the cable, router, xbox & my isp seem to support up
    to 1000 mbps (max).
  6. Mr sharperSIN Win User

    Slow upload speeds on gigabit connection

    Could be a hardware issue, I would contact Microsoft Support.
    Im not sure why I didnt do this FIRST, but I got a confirmation from support that upload speeds are capped in my region. It seems like a simple suggestion, but i thank you for telling me to contact support, because for whatever reason, my brain wouldnt let
    that happen :)
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Slow upload speeds on gigabit connection

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