Slow Internet Only on Xbox One

I gave noticed it was running slow ,i figured it was my internet was slow ,but its good to know i am not the only one

Hello, Sorry to hear that you're having issues but could you please provide the following info as accurately as possible

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

How many 360 and One consoles are connected to this router?:

Wired or wireless (for each console):

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT type?

Any Error Codes you encounter:

Who is your ISP?(Internet Service Provider):

Try a cable mate and watch all your issues disappear, i also have been having issue for over a year and 4 days ago i changed to a Cat5 cable and its been working perfect party chat works 100% and i gained like 50 mbdps just by changing to cable and gained
5ms ping which is awesome.

Try a cable as there is a wireless issue which is very unstable they need to fix cause long cables aren't cheap. but a Cat5 will definitely fix the issue.

The error code you are receiving seems to be related to the network issues

Error 0x80BD0004 occurs when accessing family information
Problem

You see the following error message when you try to access your family information or settings on your Xbox One:

• 0x80BD0004
• DESC_FAMILYUSER_ERROR

This may mean that your Xbox One console could not connect to the Xbox Live server.

Solution

In most cases, this issue should be a transient connection error. Try changing your settings a little later.

If the problem persists, try the following steps in order. After each step, try accessing the information again. If you’re still unable to access it, try the next step.

1. 1. Sign out and back in, and then retry
   1. Press the Xbox button to go to the Home screen, or say “Xbox, go home.”
      
   2. Select the sign-in area in the upper-left corner of the screen.
   3. Locate your profile and select Sign out.
   4. Press the Xbox button to go to the Home screen, or say “Xbox, go home.”
      
   5. Select the sign-in area in the upper-left corner of the screen.
   6. Locate your profile and select Choose this person.
2. Restart your network device

Follow the directions given to you by your router or modem’s manufacturer for restarting it.

1. Test your connection to Xbox Live

1. Press the Xbox button to go to the Home screen, or say “Xbox, go home.”
   
2. Press Menu on your controller and select Settings.
3. Select Network.
4. Select Detailed network statistics.

If you’re seeing more than 5 percent packet loss, you may want to troubleshoot your connection using the

Xbox One Slow Performance Solution.

Are you still experiencing these issues when your NAT is open ?

Well, I ended up being able to fix it myself.