Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps

Discus and support Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps in XBoX on Consoles to solve the problem; Since a couple of weeks, im having downloadspeeds of 2-5 mbps when downloading dlc, updates and games, while in the detailed networkstatistics it says... Discussion in 'XBoX on Consoles' started by Master Lucky, Feb 21, 2015.

  1. Master Lucky
    Master Lucky Guest

    Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps


    Since a couple of weeks, im having downloadspeeds of 2-5 mbps when downloading dlc, updates and games, while in the detailed networkstatistics it says im having a 50 mbps downloadspeed. Downloading an app gives me the full downloadspeed. A powercycle fixes
    it for just a couple of minutes back to 45-50 mbps but then it drops back to 2-5 mbps. Ive already had contact with Support about this issue 2 times, but all they adviced me was a powercycle of the console and manually changing my DNS settings. This seemed
    to help at first, but when i shut down and restarted my console, i had the slow downloadspeed again. I already check with Support to see if i had time-outs in my connection to Xbox Live, but that wasnt the problem. Now they say its due to serverproblems in
    my area (Europe/The Netherlands), because they are said to be unstable, but most of my friends dont seem to have the same problems and i have never read a message about this issue.

    Does any else seem to have the same problem? Im very curious if this is indeed a server related problem or a console related problem?

    Xbox Support, please help me with this, because i dont want to powercycle my console everytime i download something, just to get my normal speed back.

    :)
     
    Master Lucky, Feb 21, 2015
    #1
  2. martinmine
    martinmine Guest
    Downloading content is slow compared to my connection speed

    When downloading any update or anything from Xbox, it is significantly slow compared to my internet connection. By timing the downloading speed on the Halo 4 Spartan ops pack thing, I calculated that it downloaded around 400 kb/s compared to my networking
    speed which is 11.8MB/s (aka 94mBit/s). My question is why the Xbox content delivery network is slow. And it is not an issue on my own network. Many of my friends also experience the same slow downloading speed when downloading content. And I must say it kinda
    sucks when we are sitting here on high speed internet connections which the services we have paid money for cannot even take full advantage (in my situation, 5% of my capacity) of our Internet connections.
     
    martinmine, Feb 21, 2015
    #2
  3. Slow Speed

    Hello LilyBean08,

    I see you already tried a lot of things. Does the problem occur only when streaming videos from the dashboard or also when using apps (like netflix)? And when downloading games/dlc, do you get around your max downloading speed or not?

    edit: I would always try to use a wired connection if possible.
     
    DutchResistance, Feb 21, 2015
    #3
  4. Soulwatcher
    Soulwatcher Guest

    Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps

    Its the Xbox servers they slow down to save bandwidth. MY PS4 does the exact same thing.
     
    Soulwatcher, Feb 25, 2015
    #4
  5. Master Lucky
    Master Lucky Guest
    I dont think that is the problem. I let one of my buddies test his xbox one on my connection and he gets a 90 mbits download speed. Im guessing its the network card thats causing the problem. Im contacting Support for a repair or a swop of my console. But
    unfortunately the local Support isnt open during the weekend....
     
    Master Lucky, Oct 31, 2018
    #5
  6. Master Lucky Win User

    Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps

    I dont think that is the problem. I let one of my buddies test his xbox one on my connection and he gets a 90 mbits download speed. Im guessing its the network card thats causing the problem. Im contacting Support for a repair or a swop of my console. But
    unfortunately the local Support isnt open during the weekend....
  7. Soulwatcher Win User

    Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps

    Its the Xbox servers they slow down to save bandwidth. MY PS4 does the exact same thing.
  8. Coryjb Win User

    Download times......

    When you install games from disc, the Xbox will download the updates for the game as well. you could be experiencing slow internet speeds a good place to check and trouble shooting can be found here:

    support.xbox.com/.../troubleshoot-slow-game-or-app-downloads-on-xbox-one
    . I have a strong internet connection games will download faster then when I install a game at my brothers house who is using a Verizon data card for internet, so download speeds still
    mater when it comes to updating the game while it installing.
  9. spurlingd Win User

    Xbox One Download Speeds dropping to 20 kb/s and no higher than 5 mbps

    Aaalot of people are trying to download the update at the same time. The speed would be slow if you wait a day or 2 it will be your normal speed
  10. XBF Brad A Win User

    upload baixo[Translation-upload low]

    Hello M007,

    Thanks for reaching out to the forums. We see you have question on upload speed. Usually upload speeds are way lower normally. Personally have 1 gig download only 25 MB upload. You can view the slow

    download guide for tips
    .

    Thanks,

    Brad
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Slow downloadspeed when downloading updates, dlc and games. Normal speed with downloading apps

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