Slow Download Speed on Xbox One X

A Dismal Jester · Nov 30, 2018

Recently upgraded from a classic Xbox One to an Xbox One X and been loving it so far.

Only issue with it is that for some reason the download speed on the Xbox One X is less than a quarter (3-8mb/s) of the download speed that my classic Xbox One (35-45mb/s) is able to do.

I've tried rebooting the console, resetting the console, changing ethernet cable, switching to WiFi and nothings helped at all so far.

Appreciate any help on this.

:)

Paraffin Alien · Nov 30, 2018

Slow download speeds on Xbox One X

I take it you're WiFi on both your PC and XB1X and you used a diagnostic speed test site. Biggest problem is with majority of these tools, is the fact they are server side and test speeds to your gateway/router/modem and not your home WiFi network. Theoretical
speeds are exactly that, actual WiFi speeds tend to be lower. The reality is, you could be getting 120mbps into your home but WiFi is putting out 60mps.
Click to expand...

I did a test on my home network a while back, I am also on a 120mbs connection and my supplier is Virgin.

Hardwired to the router I got the full 120mbs, through Wi-Fi however it was just 60mbs. And through the Wi-Fi extender in the back room it was just 30mbs.

Put this problem to Virgin and they upgraded my router to the new version they now install and I now get the full 120mbs through my Wi-Fi.

But I always have my Xbox One and Xbox 360 hardwired to the router anyway.

RelatingDrop72 · Nov 30, 2018

Slow download speeds on Xbox One X

EDIT: 60Mbit for the Xbox One X. (not 70 as I originally posted - it won't let me edit the original post)

Chyrola Cuello · Nov 30, 2018

Try to communicate with your internet provider.
Maybe they have a problem.

A Dismal Jester · Nov 30, 2018

Could it be an issue on my internet provider's end specifically affecting my Xbox One X? As I have my classic Xbox One plugged in along side my Xbox One X and can see it still performing downloads at a significantly faster speed then my Xbox One X.

OK Fowl · Nov 6, 2018

This page has some useful steps to help with slow network performance:
Xbox Live Connection Help | First Time Xbox One Connection | Xbox One Help

NaZoooom

Hi JarlathO'kane,

Check out the link below, may help you get to the bottom of slow download speeds on your Xbox One.

Xbox Support - Troubleshoot Slow Download Speeds

Hope this helps and let me know how you got on.

brandiesel1

I always get a much greater download speed on my Xbox One than I do on my PS4 or my Switch. Only my PC gets better download speeds out of all of the formats that I use. Sorry to hear that you're having issues though, if you've only got slow speeds on your
Xbox and not on other devices then you may have some network connectivity issues.

This link may shed some light on the problem:

https://support.xbox.com/en-US/xbox-one/networking/slow-performance-solution

I'm the opposite. My PS4 downloads faster than my X but slower than my original One.

Paraffin Alien

I take it you're WiFi on both your PC and XB1X and you used a diagnostic speed test site. Biggest problem is with majority of these tools, is the fact they are server side and test speeds to your gateway/router/modem and not your home WiFi network. Theoretical
speeds are exactly that, actual WiFi speeds tend to be lower. The reality is, you could be getting 120mbps into your home but WiFi is putting out 60mps.

I did a test on my home network a while back, I am also on a 120mbs connection and my supplier is Virgin.

Hardwired to the router I got the full 120mbs, through Wi-Fi however it was just 60mbs. And through the Wi-Fi extender in the back room it was just 30mbs.

Put this problem to Virgin and they upgraded my router to the new version they now install and I now get the full 120mbs through my Wi-Fi.

But I always have my Xbox One and Xbox 360 hardwired to the router anyway.

Fl0ydPinkert0n

Is that in the network statistics or while downloading a game.

To my understanding, the Xbox One will download games / updates slower if you are playing a game at the same time.

https://twitter.com/XboxQwik/status/1093594534649438209

Exodus Scalpel

A hard reset could help maybe.

Hold down the power button until the console shuts down.

Unplug the power brick for 5 min and plug it back in.

That might solve the problem

Slow Download Speed on Xbox One X