Slow download but I have fast internet? Advice please?

Discus and support Slow download but I have fast internet? Advice please? in XBoX Games and Apps to solve the problem; So I been having issues downloading these last few days. My xbox one will show a speed test of 150mbps down, 20mbps up, 0 packet loss, 80 latency, and... Discussion in 'XBoX Games and Apps' started by Lost Shinobi628, Aug 21, 2016.

  1. Slow download but I have fast internet? Advice please?


    So I been having issues downloading these last few days. My xbox one will show a speed test of 150mbps down, 20mbps up, 0 packet loss, 80 latency, and any open (sometimes moderate) NAT. But whenever I download a game or app lately I am only getting 3mbps
    at most and sometimes it will stop or go into kbps. What else can I do. I tried resetting the router twice and leaving everything off the internet. Is Xbox live having high traffic or is there something specific I'm missing?

    :)
     
    Lost Shinobi628, Aug 21, 2016
    #1
  2. MATT VERDE
    MATT VERDE Guest
    Slow download speeds but have fast internet?

    this is just the xbox, i have the 360 s and a fast internet and i have the same issues, there really is no way that i know of to fix it, i am sorry to say but you will probably just have to be patient and let it download, u can try restarted your modem and
    router and that usually helps, also make sure there is nothing else connected to the wireless that might slow the xbox down
     
    MATT VERDE, Aug 21, 2016
    #2
  3. Viper DT
    Viper DT Guest
    Slow download speeds but have fast internet?

    Hi

    Over the past 2 days I've been struggling to download anything on xbox live marketplace. downloads take forever.As in a 1gb file took over an hour and im on a 60mb connection, have done all speed tests online and got results anywhere within the region of
    50 to 60mb. Have tested the xbox wired as well but still goes very slow.

    Does anybody have any ideas as to why its so slow?

    Many thanks
     
    Viper DT, Aug 21, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Slow download but I have fast internet? Advice please?

    Hey there Lost Shinobi628.

    How are you connecting your Xbox One to your home network? If you're connected wirelessly, it's possible your bandwidth is being used with other devices as well. A direct wired connection can often times speed up your downloads. Keep us in the loop Slow download but I have fast internet? Advice please? :)
     
    Mister Maka, Aug 22, 2016
    #4
  5. Mister Maka Win User

    Slow download but I have fast internet? Advice please?

    Hey there Lost Shinobi628.

    How are you connecting your Xbox One to your home network? If you're connected wirelessly, it's possible your bandwidth is being used with other devices as well. A direct wired connection can often times speed up your downloads. Keep us in the loop :)
  6. MisterFizzle Win User

    Fast Internet slow download

    Hi there Justin,

    Sorry to hear you're having slow game downloads.

    The way that Xbox Live access the internet and marketplace servers is different than how other devices access it. I know that in general downloads via Live tend to be much slower than your actual internet connection. The download speeds you're seeing are typical
    and about the same as what I experience when downloading games at home.

    I'm hoping that this is something that will improve with the Xbox One so that I can get quick access to Games on Demand!
  7. Justinwiu75 Win User

    Fast Internet slow download

    I have been using speed test for years ping 18 up load 2 mbs and 15 mbs average everything works great except my downloads from xbox live. Netflix fine downloads horrible
  8. x24hrs2livex Win User

    Fast Internet slow download

    Just because you pay for a specific package through your ISP doesnt mean you get that package. Also be advised that there are also other factors that should be included when factoring in how long it takes to download a game. Go to
    http://www.speedtest.net/ and post your results here.
  9. MATT VERDE Win User

    Slow download speeds but have fast internet?

    this is just the xbox, i have the 360 s and a fast internet and i have the same issues, there really is no way that i know of to fix it, i am sorry to say but you will probably just have to be patient and let it download, u can try restarted your modem and
    router and that usually helps, also make sure there is nothing else connected to the wireless that might slow the xbox down
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Slow download but I have fast internet? Advice please?

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