Skype not working

Discus and support Skype not working in XBoX Games and Apps to solve the problem; My friend and I were trying to go on Skype. After the app loads and I go to place a video call to my friend it just brings up option for voice call.... Discussion in 'XBoX Games and Apps' started by Terminator NY, Sep 28, 2015.

  1. Skype not working


    My friend and I were trying to go on Skype. After the app loads and I go to place a video call to my friend it just brings up option for voice call. Even if I choose that option it doesn't do anything. I even tried uninstalling and reinstalling the app.
    It has work fine before don't know what's wrong.

    :)
     
    Terminator NY, Sep 28, 2015
    #1
  2. Roman Judin
    Roman Judin Guest
    Skype not working

    Hello!

    Hardware - Xbox One

    OS - Windows 10 | v. 10.0.10586.1024

    APP - Skype | Release date 2013.11.15

    Everything latest version (from official distribution) and belong to one company.

    As result it does not work together.

    I wasted 2h on skype helpdesk with mixed bot and human responses. I able to run skype after re-installing it (EACH TIME).

    Xbox call center does not work including call-back feature,

    Please, request this issue to Skype and/or Windows 10 dev team and share with people tracking number. A lot of users would to have Skype up and running and (I believe) will enjoy your test tasks.

    Thank you

    RJ

    P.S.: topic on skype forum is here
    community.skype.com/.../4246727
     
    Roman Judin, Sep 28, 2015
    #2
  3. BrianLoesgen
    BrianLoesgen Guest
    Skype not working

    Hi:

    Skype will not work on my Xbox One. I can use Skype on my PC no problem, indicating the account itself is OK.

    Here's what I've tried on the Xbox One:

    • cleared persistent storage
    • removed my profile and added it back
    • unplugged Kinect
    • uninstalled and reinstalled the Skype app (twice)
    • Spoken with XBox support, Skye support and Skype Xbox One support
    • RESET console to FACTORY DEFAULTS!!
    None of this has solved the issue. When I start the Skype app, I get the splash screen and the spinning wheel. Then, Skype quits and I am back at the home screen.

    Has anyone ever see anything like this, and do you have any ideas of what I could ty next to resolve this?

    Thanks,

    Brian
     
    BrianLoesgen, Sep 28, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Skype not working

    Sorry to hear it. Have you tried power cycling the console by holding the power button on it for 10 seconds until it shuts down?
     
    onyxishere, Sep 30, 2015
    #4
  5. Munstor Win User

    Skype is not working

    My Kinect is plugged in and functioning correctly and Skype still crashes.
  6. BrianLoesgen Win User

    Skype not working

    Everything is working properly now. I guess an update must have came down, because I changed nothing.
  7. Munstor Win User

    Skype not working

    I have exactly the same issue after the Win 10 update. Haven't been able to fix it yet either.
  8. Roman Judin Win User

    Skype not working

    Hello!

    Hardware - Xbox One

    OS - Windows 10 | v. 10.0.10586.1024

    APP - Skype | Release date 2013.11.15

    Everything latest version (from official distribution) and belong to one company.

    As result it does not work together.

    I wasted 2h on skype helpdesk with mixed bot and human responses. I able to run skype after re-installing it (EACH TIME).

    Xbox call center does not work including call-back feature,

    Please, request this issue to Skype and/or Windows 10 dev team and share with people tracking number. A lot of users would to have Skype up and running and (I believe) will enjoy your test tasks.

    Thank you

    RJ

    P.S.: topic on skype forum is here
    community.skype.com/.../4246727
  9. onyxishere Win User

    Skype not working

    Sorry to hear it. Have you tried power cycling the console by holding the power button on it for 10 seconds until it shuts down?
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Skype not working

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