Skype Issues with Multiple Participants

Discus and support Skype Issues with Multiple Participants in XBoX Games and Apps to solve the problem; When trying to have a video call with more than one other participant, my Kinect seems to first drop me out of the video feed, and then restarts itself... Discussion in 'XBoX Games and Apps' started by MichaelDow, Dec 14, 2015.

  1. MichaelDow
    MichaelDow Guest

    Skype Issues with Multiple Participants


    When trying to have a video call with more than one other participant, my Kinect seems to first drop me out of the video feed, and then restarts itself multiple times during the remainder of the call. Since I host the call, this causes the other participants
    to lose audio as well. Has happened the last two times I have tried this, each time a month apart. I've tried reseating the Kinect and restarting the console. What else could it be?

    :)
     
    MichaelDow, Dec 14, 2015
    #1
  2. CHORAS DEN
    CHORAS DEN Guest
    Xbox One and Skype

    with skype p2p is always free, its when you video skype multiple people you need a pro account.
     
    CHORAS DEN, Dec 14, 2015
    #2
  3. soccerp1ay3r
    soccerp1ay3r Guest
    3 way video skype

    SentientSam,

    Yes it is possible to have up to 3 participants on a video call on skype for Xbox One. Here is a link to the support page with the step-by-step to start the video call for 3 people:

    support.xbox.com/.../skype-group-video-call


    Hopefully this will help you out.
     
    soccerp1ay3r, Dec 14, 2015
    #3
  4. CHORAS DEN Win User

    Xbox One and Skype

    with skype p2p is always free, its when you video skype multiple people you need a pro account.
  5. soccerp1ay3r Win User

    3 way video skype

    SentientSam,

    Yes it is possible to have up to 3 participants on a video call on skype for Xbox One. Here is a link to the support page with the step-by-step to start the video call for 3 people:

    support.xbox.com/.../skype-group-video-call


    Hopefully this will help you out.
  6. Derek_Lakin Win User

    Skype 4 participants limit too low

    Increasing the number of participants for calls hosted on the Xbox is important to us, too and we'll continue to strive to improve the app performance and feature set over time.

    Note: an Xbox One user can participate in a call with more than 4 participants if the call is not hosted on the Xbox.
  7. Galactic Geek Win User

    Nothing is more important then communication with friends as we game

    Ray, you're mistaken. You can have up to 8 participants in party chat, not Skype. As for how many participants are allowed in the Skype app, I'm actually not sure, but I imagine it's the same as however many are allowed on the PC version of Skype. ;)

    Yes, you can invite players to your game and to your party.

    The Xbox One uses a notification system similar to the Xbox 360, so if someone sends you a message/invite/etc., you'll see it pop up on the bottom of your screen. If you hold down the Xbox button in the middle of your controller, it will go to the message/accept
    the invite/etc. The message/party/etc. will then pop up on the right side using the snap-center.
  8. XBF Zineb F Win User

    Skype issue

    Hello there @EdyPark, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
Thema:

Skype Issues with Multiple Participants

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