Skype app opens instead of Microsoft store

Anytime I try and open the microsoft store on my xbox one, the unavailable skype app opens instead. What is going on here?

:)

 

Skype app will not launch.

Since receiving a message from microsoft to update the skype app on my xbox one to the latest version on the microsoft store which i did the skype app will no longer launch it keeps on coming up with a error saying that skype is not currently available!!!

Anyone else experiencing this issue?

 

??Skype on XBOX Live??

I could see Skype working on Xbox, since they have the means to run an app such as it. Kinect and the Xbox Cam both run video chat, so it would be relatively easy to make an app that uses video and voice/mic compatibility to chat. However, Xbox already has
video chat and Kinect chat for large regions of the world; I would think Microsoft would rather further that app instead of allowing a Skype app on Xbox.

 

Hello Cuyose!

Please verify if this occurrence is on an Xbox One console, or a Windows device!

This would allow us to further our assistance with the situation.

Any feedback is always appreciated!

 

Hello Cuyose!

Thank you for bring this to our attention.

I would recommend starting by
Power cycling the Xbox one and then having the xbox unplugged from the wall out let for 2-3 Minutes

Hope this helps and let us know if it helps!

 

Hello,
cuyose

Thank you for contacting Xbox Forums support!

If the issue still keeps going on try a
Soft reset: Keeps games and apps

Please let me know if that works!

Thank you!

 

Hi there!

In addition to the advice posted here, are you a part of the Xbox Preview Programme at all?

If so, it may well be worth using the 'Report a Problem' option, to make our teams aware of the issue. You can do this by holding down the Xbox button on your controller and making the selection.

Alternatively, have you tried uninstalling any existing Skype app that is on your Xbox?

Hope this gets fixed asap

L