Skyforge Revenant quickplay pack

MuuFlu · Dec 16, 2017

So i bought the pack yesterday and i still didnt recieve anything? Like, it's been 2 days now. I also talked to the makers of skyforge and all they said was "ask for xbox support"

:)

MuuFlu · Dec 16, 2017

Bought Revenant quickplay pack for skyforge

and I haven't gotten it for 2 days, and I haven't seen it in my bag either? can anyone help?

CIDkidzPILLZ · Dec 16, 2017

Freedom Rewards - 'Free Pass' reward

I seem to be missing my reward from "Spending at least $30 before tax on add-on content".

I'm fairly certain the purchases are considered Add-on content. Correct me if I'm wrong though.

I spent $34.99 on 'Skyforge: Revenant Collector's Edition' on December 10th 2017.

I also spent $9.99 on 'Skyforge: Starter Pack 2.0' on December 5th 2017.

OG ABN GRILLZ · Dec 20, 2017

That happened to me as well, I had to fill out a ticket at my.com and then they refered me back to microsoft for a refund because they are unsure of when this concern is going to be fixed

DeadlyKruthchez · Dec 20, 2017

Same I got the kinetic class and I've been waiting since the 17th and for 11750 argents since the 16th

Dramatic Paused · Dec 21, 2017

Same issue here, purchased argents and the season pass and have yet to receive anything several days later. My.com also sent me back to Xbox during my ticket. 8(

Stewbone · Dec 21, 2017

I would confirm the purchase was completed at Sign in to your Microsoft account or on console (settings > account > payment & billing order history) have the order number when calling or contacting support. us phone is 1-800-469-9269. Generally,
support will refer you to publisher based on any ingame issues or not applying right. The can only recommend stuff like restarting the console and/or reinstalling game. It's possible to get ingame items refunded, but its not a given.

ImmenSe Voltage · Nov 2, 2018

I would confirm the purchase was completed at
https://account.microsoft.com/billing/orders or on console (settings > account > payment & billing order history) have the order number when calling or contacting support. us phone is 1-800-469-9269. Generally, support will refer you to publisher based
on any ingame issues or not applying right. The can only recommend stuff like restarting the console and/or reinstalling game. It's possible to get ingame items refunded, but its not a given.
Click to expand...

Additionally I believe this has now been patched so you should start to see purchases appear in-game now.

DeadlyKruthchez

Same I got the kinetic class and I've been waiting since the 17th and for 11750 argents since the 16th

Stewbone

I would confirm the purchase was completed at https://account.microsoft.com/billing/orders or on console (settings > account > payment & billing order history) have the order number when calling or contacting support. us phone is 1-800-469-9269. Generally,
support will refer you to publisher based on any ingame issues or not applying right. The can only recommend stuff like restarting the console and/or reinstalling game. It's possible to get ingame items refunded, but its not a given.

Dramatic Paused

Same issue here, purchased argents and the season pass and have yet to receive anything several days later. My.com also sent me back to Xbox during my ticket. 8(

OG ABN GRILLZ

That happened to me as well, I had to fill out a ticket at my.com and then they refered me back to microsoft for a refund because they are unsure of when this concern is going to be fixed

ImmenSe Voltage

I would confirm the purchase was completed at
https://account.microsoft.com/billing/orders or on console (settings > account > payment & billing order history) have the order number when calling or contacting support. us phone is 1-800-469-9269. Generally, support will refer you to publisher based
on any ingame issues or not applying right. The can only recommend stuff like restarting the console and/or reinstalling game. It's possible to get ingame items refunded, but its not a given.

Additionally I believe this has now been patched so you should start to see purchases appear in-game now.

Skyforge Revenant quickplay pack