Sky TV App will not work on x box one s

The Sky Q box will only be able to see what it is plugged into, in your case its plugged into the Xbox One X.

Why don't you plug the Sky Q box into the TV, let the box "discover" your LG TV, once the Sky box knows what sort of picture it can display then plug the Sky output into the Xbox One X input.

Hi Luk396!

From how I understand it, the only way to access Sky Go is through the TV from Sky app on Xbox One and Series X|S consoles.

Xbox One and Series X|S console apps - some apps may not be available in your country/region.

Set up TV from Sky on your Xbox One or Xbox Series X|S - step by step guide, which also mentions:

Please be aware that Sky Go Extra is referred to as TV from Sky when downloading or selecting the app on your console.

So don’t listen to anything that says you need the Sky Go app, as this app isn’t available on Xbox consoles. I believe you can access the service through the Sky app on Xbox One, as long as you’re connected to Xbox Live and have Sky Go Extra on your Sky account.

The Sky Go app is available on compatible smartphones, tablets, laptops etc. Just not on consoles, which explains why you’re unable to find it on your Xbox One.

I hope this information helps!

Hi Isasaint,



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Thank you and have a great day!

Hi, have tried installing and uninstalling the sky app but get the message in the picture.

hello isasaint2511,

I have checked the code and

No Support articles were found for "0x80073cf0".

• 
  

You can also report this problem using the Xbox Insider Hub app so we can investigate it further:

1. On your console, install the
   Xbox Insider Hub app (if you don’t already have it).
2. Hold down the Xbox button
   on the controller.
3. On the power menu, select Report a problem.
4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.
   

or we can factory reset your console by

1. Press the Xbox button
   to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.
7. select keep games and apps

please let me know how you get on

Thanks

Shane

There's a known issue for some consoles after latest 1811 update that may be the cause of your issue. Read this post to check if you're affected and get more detail:

Known issue - update 1811

If that is the case, the factory reset as suggested by Shane should solve your issue.