Sky Q and Xbox One S Help!

Can confirm this is the case here, too. Doesn't work with Sky Q or any 4K-output device.

TV Model and manufacturer: Samsung KS9000

Set top box model and manufacturer: Sky Q Silver 2TB

How you have your Xbox One S set up with the device and your TV: Xbox One S <--> TV

According to this story,

The 4K content wont be available until August 13.

www.engadget.com/.../sky-q-4k

Also, you can troubleshoot your 4K settings here.

http://support.xbox.com/en-US/xbox-one/console/troubleshooting-4K-and-HDR-on-xbox-one-s

Misses Quinzel...

Can I chime into this too please and confirm I have the same problem. I'm current working with "Irish" on your support team, but we are not making much headway. I too contact your support team prior to purchasing an Xbox One S and was assured this would
work. I am not happy to say the least as being able to unify my sources to a single HDMI feed to my TV was one of the main reasons I purchasing this One S.

I also have a support thread open over at the Sky forums, which is located here:

helpforum.sky.com/.../2505138

The Sky Q box will only be able to see what it is plugged into, in your case its plugged into the Xbox One X.

Why don't you plug the Sky Q box into the TV, let the box "discover" your LG TV, once the Sky box knows what sort of picture it can display then plug the Sky output into the Xbox One X input.

We've recently had sky Q installed and two miniboxes. The problem is now that the speed of the internet is slow for where my xbox one is in the house. The main sky q box already has an ethernet cable connection to one of the minibox number 1 to improve the
connection speed elsewhere in the house.

My query is how do I improve the speed of my xbox internet connection - can i run an ethernet cable to a sky q minibox (number 2)? I can't run the cable to the main sky q box as it already has an ethernet cable going to minibox 1.

Or could I use a splitter on the back of the main sky q box - one to continue to go to minibox 1 and another cable direct to the xbox?

Many thanks

You need to a switch not a spliter