Sky app won’t work

Hi,

have you tried to powercycle the xbox?

sky go or the likes is no longer viewable in italy (where you state you are) or abroad in the EU since the 1st January this year.

You can still use Sky Go in the UK, just like you do now.

From 1 January 2021, you won’t be entitled to access streamed content outside the UK through Sky Go, Sky Sports and Sky Kids, but some of our apps will let you download and save shows over WiFi before you leave home so you can watch them offline when abroad.

This is because there are certain EU rules which mean people in the EU can use online content services across all EU countries. From 1 January 2021, the UK won’t be part of the EU, so we won’t be able to provide this service in the same way.

This affects lots of online video, music and entertainment services, not just Sky.

source

so the app will not show in the store or be downloadable if you are outside the UK.

I didn´t know there is a sky go app. In Germany we have only the sky ticket app which is sadly not for sky go. wish we would have the sky go app for the one...

If you don´t get the app to work I would delete the app, clear the Cache of the console. Also do a power cycle and then reinstall the app. Hope you get the app working again.

none of the apps on Xbox will work. Sky app or Netflix etc

I am trying to get it to work on the desktop app, but it works on the website. I also have changed networks several times and it won’t work. It works fine on my mobile and on the website, but it just won’t work on the desktop app.