Skin pack purchased but locked

Discus and support Skin pack purchased but locked in XBoX Games and Apps to solve the problem; I got a skin pack in 2015. I was able to use it until today, and now it's locked. I contacted the support but they couldn't fix the problem. I've... Discussion in 'XBoX Games and Apps' started by tallone17, Mar 28, 2017.

  1. tallone17
    tallone17 Guest

    Skin pack purchased but locked


    I got a skin pack in 2015. I was able to use it until today, and now it's locked. I contacted the support but they couldn't fix the problem. I've restarted the game again and now it's not available to download. What's up with that?

    :)
     
    tallone17, Mar 28, 2017
    #1
  2. Kattlee
    Kattlee Guest
    MineCraft Skins Packs Now Locked. Seeking Refund.

    I purchased several MineCraft Skin Packs prior to the large Xbox update that occurred recently. Now half the packs are under a "Locked" status. Half the skins in a pack are available, most of the skin pack skins are now locked. When prompted to "Unlock"
    these now locked skins, I get a message saying " No content is available at this time".

    I want my skin packs unlocked or I will be seeking many refunds.

    Just to cut off trolls and or the easy answer people.

    Yes I made sure I was signed into Xbox Live.

    Yes I made sure my account had nothing wrong with it.

    Yes I made sure the skin packs were in my purchase and Download histories.

    Unlock my skin packs or email me with steps to receive refunds.

    L: [Email removed] - Do not post personal info on the forums.
     
    Kattlee, Mar 28, 2017
    #2
  3. Razes all
    Razes all Guest
    Doctor Who skin pack 1 is locked even when I purchased it when I go to the Minecraft Store.

    When I launch Minecraft and go to the Minecraft store the Doctor Who skin pack 1 is not checked even though I purchased and downloaded it. After that when I go to change my skins the Dr. who SP1 is locked forcing me to reinstall that skin pack.
     
    Razes all, Mar 28, 2017
    #3
  4. Jonathandownes Win User

    Pixelheads Dinosaur Island Characters locked

    The skins that have a
    lock icon     must be purchased from the Minecraft store before you can download and use them. Any skins without a
    lock icon are unlocked and ready to use.

    Most skin packs have a few unlocked skins that you can use for free. In the Dinosaur Island Characters Skin Pack, the Dinosaur Tamer and Explorer skins are unlocked .
    I purchased the full pack (it says "Owned" if I go back to the store and look for the pack again... and there doesnt appear to be a "buy more skins" option within the pack... at least that I can see..?
  5. M3tal Daz3 Win User

    Pixelheads Dinosaur Island Characters locked

    The skins that have a
    lock icon     must be purchased from the Minecraft store before you can download and use them. Any skins without a
    lock icon are unlocked and ready to use.

    Most skin packs have a few unlocked skins that you can use for free. In the Dinosaur Island Characters Skin Pack, the Dinosaur Tamer and Explorer skins are unlocked .
  6. TheNotoriousWIG Win User

    Xbox Live Marketplace not registering purchases

    The skin pack says it has been paid in the transactions section but not the membership. The skin pack is still locked though.
  7. impanther2002 Win User

    Minecraft Missing skin pack

    I have a similar problem. The secon Dr. Who pack says I purchased it but all the skins are locked, trying to buy in game makes it try to get me to purchase a gold membership, and installing from the marketplace makes it work temporarily but disables the
    first pack.
  8. BraveSir Paul Win User

    Minecraft skin packs

    From memory not all skin packs carried over to the newer version of the game - have a look at https://www.minecraft.net/en-us/article/better-together-faq

    Q: Which DLC content will transfer over from Minecraft: Xbox One Edition?

    A: Most content items will transfer over, be available to be used or purchased on any Bedrock Engine platform and be used in multiplayer with a few exceptions due to licensing restrictions:

    Playable on Xbox Only, Not Purchasable, Not Usable in Multiplayer:

    • Simpsons Skin Pack
    • Marvel Avengers Skin Pack
    • Marvel Spider-Man Skin Pack
    • Marvel Guardians of the Galaxy Skin Pack
    Carries Over from Minecraft: Xbox One Edition, Not Purchasable due to Limited Time offer, Usable in Multiplayer:

    • Minecon 2015 Skin Pack
    Doesn’t Carry Over from Minecraft: Xbox One Edition to Minecraft due to licensing restrictions:

    • Mass Effect Mash-Up Pack
    • Doctor Who Skins Volume I
    • Doctor Who Skins Volume II
    • First Birthday Skin Pack
    • Second Birthday Skin Pack
    • Third Birthday Skin Pack
    • Fourth Birthday Skin Pack
    • Fifth Birthday Skin Pack
Thema:

Skin pack purchased but locked

Loading...

  1. Skin pack purchased but locked - Similar Threads - Skin pack purchased

  2. Why am I missing my skin pack 4 in Minecraft bedrock when I bought it back in Minecraft...

    in XBoX Games and Apps
    Why am I missing my skin pack 4 in Minecraft bedrock when I bought it back in Minecraft...: Hi, I bought skin pack 4 for Minecraft back in 2017 on my Xbox 360 and had it available to me when I switched to a Xbox one how come I don’t have it on Minecraft bedrock even tho it shows up under...

  3. Why can I not get my old skin packs and texture packs on Minecraft?

    in XBoX Games and Apps
    Why can I not get my old skin packs and texture packs on Minecraft?: I have found all of my purchases on my order history of my skin packs, particularly Marvel Avengers and Marvel Guardians of the Galaxy. And I do not know how to recover them from there. Any Ideas?...

  4. How do I access Lego Minecraft dragon slayer skin pack?

    in XBoX Games and Apps
    How do I access Lego Minecraft dragon slayer skin pack?: Hi, I’ve redeemed the code for the Minecraft dragon slayer skin pack through the Microsoft store. The add-on shows up when I look at the downloaded content for Minecraft but it doesn’t appear in...

  5. Accidently Broguht a Skin Pack, while trying to look for a skin that I got for free with...

    in XBoX Games and Apps
    Accidently Broguht a Skin Pack, while trying to look for a skin that I got for free with...: I, accidently brought a skin pack, without trying to buy it, cause I was trying to look for that robber McDonald Minecraft character they recently add on the McDonald meal, and I had 1040...

  6. Why is this Minecraft skin pack not loading?

    in XBoX Games and Apps
    Why is this Minecraft skin pack not loading?: I bought a minecraft skin pack called “Beyond” that doesn’t load in no matter what I do. I’ve restarted the app, tried to load it in on different platforms and devices (ipad, iphone, PS5) but it...

  7. I can’t buy skin packs

    in XBoX Games and Apps
    I can’t buy skin packs: It just says “We were unable to complete your purchase, Try your internet connection.” But my WiFi works well… When I reopened the app it restarted but it doesn’t do that, Why? But I am liked to a...

  8. Minecraft Skin Pack 1 Availability

    in XBoX Games and Apps
    Minecraft Skin Pack 1 Availability: Is ‘Minecraft Skin Pack 1’ still available to purchase? I cannot find it anywhere in the marketplace. If it is still available could someone inform me on any ways to purchase it? Thank you in...

  9. Minecraft skin pack not transferring from console to computer

    in XBoX Games and Apps
    Minecraft skin pack not transferring from console to computer: On my Nintendo Switch version of Minecraft I own the Star Wars Classic skin pack but when I open the skin pack on my computer it doesn't allow me access to any of the skins as if I don't own it. I...

  10. I purchased the doctor who skin pack for Minecraft Xbox one edition but did not receive any...

    in XBoX Games and Apps
    I purchased the doctor who skin pack for Minecraft Xbox one edition but did not receive any...: I purchased the doctor who skin pack for Minecraft Xbox one edition but did not receive any of the skins in-game, I read that it is because of a licencing issue and because of that the skins are...