Site cannot be reached error. i need help

Chase Campfield1 · Jan 26, 2025 at 11:54 PM

i found out a couple stuff in contrast to my computer when typing, "nslookup ro.blox.com" and other computers when doing the same. here is an example with my brother's pc:

And here is an example with mine:

the error i get when trying to join the private server link is:

This site can’t be reached The webpage at might be temporarily down or it may have moved permanently to a new web address.

ERR_ADDRESS_INVALID

i have finally pinned down the problem.

another important piece of information is that we use the same wifi.

also, i have tried manually changing the dns server, flushing my cache, checking the host files, and basically every command prompt command known to man. it would be greatly appreciated anyone could solve this.

**moved from Windows / Windows 11 / Internet and connectivity**

:)

Nicholas.Z - MSFT

Hi,Chase

Welcome to Microsoft Community.

We understand that you have encountered problems related to the Roblox server.

I suggest you try the following scheme:

First, reset the network

1. search CMD, open and find the command prompt (,run in administrator) mode.

2. Enter the following commands in turn in the pop-up command box (enter the next one after each line runs).

ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset

netsh winsock reset

netsh winhttp reset proxy

3. Restart the computer to see if it can solve the problem.

Second, reset the network settings

Click the windows+R key, enter inetcpl.cpl, open Internet options, click Advanced, and check "Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1" and "Use TLS 1.2", and restart the computer after application to see if the problem can be solved.

Third, reset the proxy server settings

Click the windows+R key, enter inetcpl.cpl, open the Internet option, click Connect, click LAN Settings, and see if the proxy server column is checked. If so, please uncheck it, and click OK to restart the computer after application to see if the problem can be solved.

If the problem still exists, it is suggested that you can contact the official support of Roblox:

https://www.roblox.com/support

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Best Regards

Nicholas.Z| Microsoft Community Support Specialist

Smwutches

If it's giving you an error, you'll need to reach out the Microsoft Rewards support via the contact link at the bottom of the Rewards site.

MatthewMcInnes2

I tried that but I get an error saying the site can't be reached.

NicolaJ6#

I get this error using your link:

This site cant be reached.

XBF-Spartan

Hi j1cg,

Thanks for reaching out to the forums! We are sorry to hear about your issue and would like to help out. Are you still experiencing trouble logging into to the Xbox Support site? If you are can you give me the nature of your issue so that I can still help you while you cannot access the site?

Site cannot be reached error. i need help