Sir Lora DLC not being given to people who bought the preview?

Discus and support Sir Lora DLC not being given to people who bought the preview? in XBoX Sales and Promo to solve the problem; Greetings. I would like to ask if anyone else hasn't been given Sir Lora as part of the Divinity : Original Sin 2 pre-order/game preview. It's been... Discussion in 'XBoX Sales and Promo' started by JamieEllis2, Sep 11, 2018.

  1. JamieEllis2
    JamieEllis2 Guest

    Sir Lora DLC not being given to people who bought the preview?


    Greetings. I would like to ask if anyone else hasn't been given Sir Lora as part of the Divinity : Original Sin 2 pre-order/game preview. It's been nearly 2 weeks and i've not heard back from microsoft as to why they haven't given it to people. Why not?
    It's getting very annoying to not have something i'm owed. The best part is you can buy the DLC on the store, but they won't give it to those who're owed it.

    :)
     
    JamieEllis2, Sep 11, 2018
    #1
  2. ReakerKingdom96
    ReakerKingdom96 Guest
    No Reward for Buying Divinity: Original Sin 2 While in Game Preview

    There was a trailer for Sir Lora the Squirrel saying that if you pre-ordered the Definitive Edition of Divinity: Original Sin 2. I bought the game while it was in Game Preview back in May, because I'm pretty sure there was no pre-order version on Xbox
    One. I was wondering if the pre-order DLC has had delayed distribution, or something along those lines. Thanks in advance for helping.
     
    ReakerKingdom96, Sep 11, 2018
    #2
  3. MBurdz33
    MBurdz33 Guest
    Xbox One December Games With Gold

    Limbo is being given away to people who bought the X1 early so i dont think it'll be one of the games.
    DR3 or Ryse would be a nice surprise
     
    MBurdz33, Sep 11, 2018
    #3
  4. DIPDIP0TAT0CH1P
    DIPDIP0TAT0CH1P Guest

    Sir Lora DLC not being given to people who bought the preview?

    Check your messages on the XBOX Console, I have seen some codes get sent directly to the console through the chat.

    It could have sent you the codes that way.

    Also check by going to the game tile, select setting on the controller, go to manage game, and check the DLC isnt there in the ready to install section.
     
    DIPDIP0TAT0CH1P, Sep 11, 2018
    #4
  5. JamieEllis2
    JamieEllis2 Guest
    To quote Nigel Powers "this ain't my first rodeo, cowboy" I've done all that. I know where it SHOULD be, but microsoft haven't put it there.
     
    JamieEllis2, Nov 3, 2018
    #5
  6. JamieEllis2 Win User

    Sir Lora DLC not being given to people who bought the preview?

    To quote Nigel Powers "this ain't my first rodeo, cowboy" I've done all that. I know where it SHOULD be, but microsoft haven't put it there.
  7. DIPDIP0TAT0CH1P Win User

    Sir Lora DLC not being given to people who bought the preview?

    Check your messages on the XBOX Console, I have seen some codes get sent directly to the console through the chat.

    It could have sent you the codes that way.

    Also check by going to the game tile, select setting on the controller, go to manage game, and check the DLC isnt there in the ready to install section.
  8. BluMonday Win User

    Xbox - Purchase of Sir Lora DLC issue

    Ive tried a laptop ,ipad, and android phone.

    I can buy other games etc with no problems, its only the Sir Lora dlc that gives the error.
  9. XBF Chris J Win User

    Xbox - Purchase of Sir Lora DLC issue

    Hello BluMonday,

    Thanks for keeping us updated. If you are still not able to make the purchase when trying out different devices, then you may want to try contacting a live agent. They can go over your account and transactions to hopefully provide more insight on the matter.

    Contact a live agent by following the steps here :
    Contact Xbox support
  10. XBF Ruben D Win User

    Xbox - Purchase of Sir Lora DLC issue

    Hello BluMonday!

    Thank you for posting on Xbox Forums! I will be happy to assist you today with the issue. Just to clarify, have you tried a different device to make the purchase? As in, have you tried not only through the console and the website but, have you tried
    on a mobile device or a different laptop or even a totally different wi-Fi network to see if that would help? If not I would first try connecting to a different network and if that doesn't work try gifting it to your account from a different account.

    If those should not resolve the issue, please feel free to reply back letting us know so we may continue to assist you. Again, thank you for posting on Xbox Forums!
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Sir Lora DLC not being given to people who bought the preview?

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