Sincere Begging: add feature to verify or back up the game file to avoid re-download 8 more ...

DE BEN · Jun 4, 2018

Dear Developers,

I've re-downloaded the game(20GB) at least 8 times since the purchase. Each time cost 4.5 hours. At 5th time, I can start the game successfully, but 2 days later, patch 1.2 came out and after download another 20GB patch, my game won't
start again. I've tried all the methods on your official forum and community forum, but those mothods didn't work.

And then I re-downloaded the game for 6 7 8 times, it finally started.

Please let us back up the game files before patch or event, so we don't have to re-download the entier 24GB again, again, and again.

Let us copy the file to our mobile disk to back it up please.

I spent my hard-earning money on this game. But what I've got is : I SPENT MORE THAN 20 HOURS FIXING THIS **** BEFORE IT CAN START SUCCESSFULLY, AND U RELEASE A PATCH 1.2 LATER TO COST ME ANOTHER 7 HOURS OF FIXING. 20+7 = 27 HOURS of
Fixing this dame game.

Please Please Please, and I beg u please, let us refund or add verify game file feature like steam, or just let us back it up to save our time. WE DON'T SPEND MONEY TO FIX UR PROBLEM MY DARLING.

:)

OCRyzen · Jun 4, 2018

Notification Problem...

When Dashboard updates change or add more features or settings, some settings you have customised could change back to default or not work properly, until you re-apply the custom settings etc..

Hordie · Jun 4, 2018

How to manage ex-hard drive from laptop/Mobile with Win8?

You won't be able to remotely manage the files on the external hard drive (like push from a computer). So you will need to unplug it and move it back and forth to add files. Alternatively you can use the "Play To" feature in Windows 7 or 8 and push media
to your Xbox or use the Plex app or something like that (which works amazing by the way).

Frizio I iB · Jun 4, 2018

Hey there

i think the problem here was that downloading the patch a file went corrupted!

it can happen... it's not a problem of the developer

bye bye

Frizio I iB

Hey there

i think the problem here was that downloading the patch a file went corrupted!

it can happen... it's not a problem of the developer

bye bye

Kev McCaw

Thanks Urkel - so just to verify.

if i ever needed to reset to factory settings, once i re downloaded my profile and re installed the game it would load back to where i was?

it i needed my xbox replacing and it had another serial no. - once i re downloaded my profile and re installed the game it would load back to where i was still?

Does it back it up and rewrite over the last save or save a few (only ask as if the save file became corrupt would there be a way around it by reloading an earlier save?

Tomm_A

Hello Andreas Hartono,

Greetings!

Thank you for posting in Microsoft Community.

I understand how crucial it is to have a reliable way to verify game files, especially when dealing with slow download speeds and frequent outages. As of now, the Xbox App does not provide a built-in feature for verifying game files. Currently, not all titles on the Microsoft Store or Xbox App have a verify game files feature. However, some titles do have this feature available. As for Age of Empires II: Definitive Edition, it does not have a verify game files feature at this time.

You can provide your feedback or suggestion using the Feedback hub app for Windows. You can check this link: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

We thank you for bringing this concern here and glad to provide the needed information

Sincerely,

Tezzarrific

if the update encounters an error or is cancelled or some other issue it cannot re verify the files and will download the entire game again.

brandiesel1

I could see them doing this but it wouldn't be high up on their priority. How often do people download 40 items or so at the same time while also losing power. That seems rare to me.

Sincere Begging: add feature to verify or back up the game file to avoid re-download 8 more ...