Since the update, is anybody else not being able to play online? The first time they said my ...

Discus and support Since the update, is anybody else not being able to play online? The first time they said my ... in XBoX Games and Apps to solve the problem; They first said my graphic card was or needed updating because it was 21.21.13.7609 so I went and got it updated to 21.21.13.7633 and I go on line it... Discussion in 'XBoX Games and Apps' started by RobertPerrigo, Dec 14, 2016.

  1. RobertPerrigo
    RobertPerrigo Guest

    Since the update, is anybody else not being able to play online? The first time they said my ...


    They first said my graphic card was or needed updating because it was 21.21.13.7609 so I went and got it updated to 21.21.13.7633 and I go on line it won't let me play. Now my question is, is the problem on my end, or theirs?

    :)
     
    RobertPerrigo, Dec 14, 2016
    #1
  2. ste1969phen1
    ste1969phen1 Guest
    Audio CD not showing artwork and saying untitled since last update

    Has anybody else had the problem of the artwork not showing and saying untitled CD since latest update? I contacted microsoft and they said it was a problem with my hard drive so they sent me new console. Just set it all up and the same thing happening,
    now they say must be a glich in latest update. Just curiouse if anybody else has noticed this problem.
     
    ste1969phen1, Dec 14, 2016
    #2
  3. whiteandshiny
    whiteandshiny Guest
    Fortnite: Not able to play since the new update

    Hi have you tried following the steps here first Xbox One Game Won’t Start | Xbox One Game Freeze

    If it turns out that you have to delete and re install fortnite, you wont lose achievements as they are saved on you Xbox live account when unlocked, your Xbox should of also automatically backed up your save and you in game purchases are tied to you epic
    account you log into the game with so they should still be there too.
     
    whiteandshiny, Dec 14, 2016
    #3
  4. SGM26 Win User

    cant play wwe 12

    Have you been able to play online on WWE 12 before or is this the first time you've tried to play online?

    It sounds like it might not let you play because of the age restricted content if that's is what you mean by youth protection. Does anybody else use your Xbox? They might have turned on the parental controls to stop you from playing age restricted games.

    Can you play other games online or is it just WWE 12?
  5. epic FUZZ Win User

    Cannot DL and watch DVD.

    You should be able to download content from the marketplace and play a game at the same time, I've done it hundreds of times. Although, sometimes it stops the download, I think it's usually if I go into an online lobby

    EDIT: Like DarkAislin said, I've always been able to do it, since I first got an Xbox in 2008
  6. fishyBlazik3n Win User

    Not being able to play online

    Hi,

    There are many reasons why you are experiencing this issue. To properly assist you with your concern, we need to gather more details. Kindly answer the questions below:

    • Were you able to create a lobby and play with your friends before?
    • When did the issue start?
    • What are the troubleshooting steps have you done so far to fix the issue?


    Meanwhile, we suggest that you remove and re-add your profile on your Xbox One. To do this, you may refer to this

    link    . Kindly restart your console before reading your profile.
    I have tried all of these solutions and none of them fix the problem.
  7. Judge Win User

    not being able to play online

    If you reverted to silver then you need to purchase a Gold membership again to play online, that is why it is giving you that message. In order to play online again, your account will need to upgrade to Gold.
  8. Wilfred Mac Win User

    Not being able to play online

    Thank you for answering the questions above. To further isolate the issue, we suggest that you perform the steps below:



    Method 1: Remove and re-add your profile on the Xbox One. To proceed, you may click this

    link    .



    Method 2: Clear Persistent Storage.

    1. Press the menu key of the controller.
    2. Go to Settings > Disc & Blu-Ray.
    3. In the BLU-RAY section select Persistent Storage.
    4. Select Clear persistent storage.

    Method 3: Power cycle the Xbox One, for the steps refer to this
    link    .



    Keep us updated with the results.
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Since the update, is anybody else not being able to play online? The first time they said my ...

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