Since the app update today I can't stream

Discus and support Since the app update today I can't stream in XBoX Games and Apps to solve the problem; Since the app update today I can't stream from my Xbox One. I've streamed multiple times each day before and even this morning.The app turns on and... Discussion in 'XBoX Games and Apps' started by JChapa, Apr 13, 2016.

  1. JChapa
    JChapa Guest

    Since the app update today I can't stream


    Since the app update today I can't stream from my Xbox One. I've streamed multiple times each day before and even this morning.The app turns on and connects to my Xbox One, but I get an error message (below) telling me that game streaming is turned off on
    my console. I've checked my console and streaming is turned on. I've chatted two times with support earlier. With them, I've cleared my Alternate MAC address on the Xbox One, but that did not help. I went to Windows update on my PC and updated, but nothing.
    I did the stickied 'work around' which did not help. I've restarted my computer and Xbox One a lot of times as well. Anything else I should try?

    "Game streaming is turned off on your Xbox One. To your it back on, go to your console and open Settings > Preferences."

    Xbox App Version 15.15.22005.00000

    Joel

    :)
     
    JChapa, Apr 13, 2016
    #1
  2. Deceptor1968
    Deceptor1968 Guest
    "We couldn't get your latest saved data"

    its telling me the same thing when i try to watch a twitch stream since the apps update today on xb1
     
    Deceptor1968, Apr 13, 2016
    #2
  3. Letterbox issue

    I just had an update on my xbox one, I do not have a hd tv so I stream to my laptop using the Xbox app. I have been using the app in this way for nearly a year with no issues. Since the update today I am getting a letterbox screen with no apparent way to
    change it back. I have tried all resolution options on my laptop that is available and I have tried changing the resolution on the Xbox (there is only one option (640 x 480)). I also cannot find an option in settings on the app itself.
     
    JessicaEwers87, Apr 13, 2016
    #3
  4. Bestlano
    Bestlano Guest

    Since the app update today I can't stream

    Hi JC, A couple of things to try. Try forgetting the console and reentering the IP address, if that still doesn't work rename the console and repeat. I was able to get my game streaming working after that. If the issue still continues try DL the Xbox
    App (Beta) version. Just go to the store on your PC and search for "Xbox App Beta" and see if anything changes for Beta version is running a newer version. If that still doesn't work please report the issue via Xbox App Beta using the "Report a problem"
    so a report is generated and sent to the developers to investigate. In the mean-time I will call this our in our reports so the developers are alerted this issue is being observed.

    Thanks for the feedback,

    Best

    Best
     
    Bestlano, Apr 14, 2016
    #4
  5. SkeltorX
    SkeltorX Guest
    Hi,

    Tried everything - wired connection to router, forgetting console, reinstalling windows... version 15.15.22005.00000 just doesnt work to stream games.

    ironically the app for my ps works fine streaming games.

    cheers
     
    SkeltorX, Apr 15, 2016
    #5
  6. JChapa
    JChapa Guest
    Now the app will not even open, Ugh! I uninstalled via PowerShell method and I even ran the System File Checker. Uninstalling and reinstalling did not fix and SFC did not find any "integrity violations".
     
    JChapa, Apr 15, 2016
    #6
  7. BroHammersley, Apr 15, 2016
    #7
  8. JChapa
    JChapa Guest

    Since the app update today I can't stream

    Yes. I did BroHammersley. Did not help.
     
    JChapa, Apr 18, 2016
    #8
  9. Hey JChapa,

    Did you have a chance to report this issue using the Beta version of the Xbox App? We can ask the development team to investigate this further, unfortunately, I'm not aware of any other workarounds to try at this point.

    Thanks!

    ~Hammer
     
    BroHammersley, Apr 18, 2016
    #9
  10. JChapa
    JChapa Guest
    Thanks again, BroHammersley. I tried the beta and got the same issue. So I'll report it there.
     
    JChapa, Nov 2, 2018
    #10
  11. Deceptor1968 Win User

    "We couldn't get your latest saved data"

    its telling me the same thing when i try to watch a twitch stream since the apps update today on xb1
  12. BroHammersley Win User

    Since the app update today I can't stream

  13. Bestlano Win User

    Since the app update today I can't stream

    Hi JC, A couple of things to try. Try forgetting the console and reentering the IP address, if that still doesn't work rename the console and repeat. I was able to get my game streaming working after that. If the issue still continues try DL the Xbox
    App (Beta) version. Just go to the store on your PC and search for "Xbox App Beta" and see if anything changes for Beta version is running a newer version. If that still doesn't work please report the issue via Xbox App Beta using the "Report a problem"
    so a report is generated and sent to the developers to investigate. In the mean-time I will call this our in our reports so the developers are alerted this issue is being observed.

    Thanks for the feedback,

    Best

    Best
  14. BroHammersley Win User

    Since the app update today I can't stream

    Hey JChapa,

    Did you have a chance to report this issue using the Beta version of the Xbox App? We can ask the development team to investigate this further, unfortunately, I'm not aware of any other workarounds to try at this point.

    Thanks!

    ~Hammer
  15. SkeltorX Win User

    Since the app update today I can't stream

    Hi,

    Tried everything - wired connection to router, forgetting console, reinstalling windows... version 15.15.22005.00000 just doesnt work to stream games.

    ironically the app for my ps works fine streaming games.

    cheers
Thema:

Since the app update today I can't stream

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