Since 10.26 error codes 0x80820003-0x1A & 0x80820002

Solo Planes STS · Nov 5, 2016

since downloading this preview program update I have not been able to use my disc drive. I have been on the phone with customer service three times and we have went through all the reset procedures. Even after preview went live disc drive still did not work
and did not let me put disc into it until after factor reset.

:)

WPAK · Nov 5, 2016

Since 10.26 error codes 0x80820003-0x1A & 0x80820002

Hi there,

since this is a preview related issue the best place to create a post for the issue is the Preview forums, the support people there should be able to advise on what step(s) needs to be taken: https://forums.xbox.com/en-US/forums/6937b0de-f1dc-422c-a331-bdd036790d88_2ddd9da3-b358-46cb-896e-76...

Solo Planes STS · Nov 5, 2016

Since 10.26 error codes 0x80820003-0x1A & 0x80820002

since downloading this preview program update I have not been able to

use my disc drive. I have been on the phone with customer service three

times and we have went through all the reset procedures. Even after

preview went live disc drive still did not work and did not let me put

disc into it until after factor reset.

WPAK

Hi there,

since this is a preview related issue the best place to create a post for the issue is the Preview forums, the support people there should be able to advise on what step(s) needs to be taken: https://forums.xbox.com/en-US/forums/6937b0de-f1dc-422c-a331-bdd036790d88_2ddd9da3-b358-46cb-896e-76...

OG Big Bossman

Another code that pops up is 0x80820003-0x1A

Ricardo Lechuga

Hi Marlon! My name is Ricardo an independent advisor ready to help you with this situation!

Have you tried a different disc game? Or is the only game disc that you have tried?

When you do the power cycle you do it with the disc inside the console or you removed the disc and inserted during the Xbox start up screen?

KylianHallais

Bonjour, j'ai essayé mais rien n'a fonctionné sa me mes toujours ce problème, mes disques sont neufs, les DVD marche très bien, seul les jeux ne marche pas, il m'arrive parfois de devoir remettre le jeux plus soeur fois dans la xbox pour que la xbox détecte
et lance le jeux (mais chaque fois après sa me lance le problème 0x80820003 - 0x1A ) merci de votre aide

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Remove the disc from the console, Turn off your console, disconnect your external hard drive and turn the console back on with the external drive still disconnected. Once the it has fully booted to the Home screen, you can connect your external drive again and then try running the disc

Since 10.26 error codes 0x80820003-0x1A & 0x80820002