Sin conexión Xbox live [Translation-Offline Xbox live]

Hi there,

I'm sorry to hear the issue is persisting. Let's try troubleshooting the network connection.

I recommend restoring the console's network settings back to defaults and re-connecting to your network. Make sure to have your network password since you will need it if you connect wireless. Here is a guide that should help:

https://www.supercheats.com/xbox-360/how-to/how-to-reset-xbox-360-network-settings-to-default

Also what region are you trying to connect from? I noticed that from your network test it shows there is a service alert under the Xbox live status.

hola.

Si ya realize la sugerencia fui a casa de un amigo con su red, y el resultado fue el mismo.

[Translation-

Hi.

If I already made the suggestion I went to a friend's house with his network, and the result was the same.]

Hello Clown2,

Have you tried connecting to internet and a friend or family member? Also is this console brand new, or have you had it a while? It could be that the network hardware is bad. Try it at a friend or family members and see what happens.

Thanks,

Brad

se presento el mismo problema Translation-The same problem was presented

Hello there,

We understand that after some troubleshooting you are still experiencing an error code in reference to the network status.

We recommend the following:

Solution 7: Reinstall the latest Xbox 360 system update

To reinstall the latest Xbox 360 update, follow these steps:

1. Clear the system cache. To do this, see the "Clear the system cache" section above.
   
2. Roll back and then reinstall system updates. To do this:
   1. Press the Guide button
      on your controller.
   2. Go to settings and select System.
   3. Select Storage.
   4. Enter the following button sequence: X, LB, RB, X, LB, RB, X.
      
   5. Select the option to roll back all system updates that are installed. The console will restart automatically and then download the updates again.
      
3. Reset your network hardware. Here's how:
   1. Unplug the power cable from the back of the router, modem, or gateway. If you have a router and a modem, unplug the power cable from both devices.
      
   2. Turn off your Xbox 360 console by pressing the power button on the front of the console.
      
   3. Wait 5 minutes.
   4. If you're using a router, plug in the router and wait for all the lights to return to their normal state.
      
   5. Plug in the rest of your hardware and try to connect to Xbox Live.

If this does not fix the problem, let us know with a reply the results of this attempt.

Best wishes!