Sims 4 Xbox One Installation of Stuff Pack

GeorgiMorton · May 4, 2020

I have recently bought a stuff pack on sims and for some reason it won’t allow me to access the things I purchased. It says that it is downloaded in the game but not on the xbox. It should work as all of my other packs work. If anyone has any ideas please
let me know. Thanks

:)

DUB Seis

I've had something like that happen with another game. I ended up having to uninstall then reinstall the game and all add-ons to get things working correctly.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to validate your license for the pack but before that, I checked on the store the Deluxe Upgrade only includes:

The Sims 4 Up All Night Digital Content

The Sims 4 Awesome Animal Hats Digital Content

The Sims 4 Life of the Party Digital Content

Also, are you pertaining to The Sims 4 Perfect Patio Stuff? If yes, it can be purchased individually or included on The Sims 4 Fun Outside Bundle – Island Living, Perfect Patio Stuff, Backyard Stuff, Laundry Day Stuff.

Please sign in to https://account.microsoft.com/billing/orders and then check if you can see the pack stated as "completed"?

Flymonkey102

I would go to your account and confirm the purchase at account.microsoft.com

The go to your Sims 4 and go to Manage Games & Apps and make sure the pack is installed.

MykaylaBunch

I’ve done that, but it won’t let me install it. Every time I do, it shows it in the installed and ready to install sections, then when I exit out of that screen, it instantly removes itself from installed.

smileskybird

Sometimes Digital stuff is cheaper. The Sims 4 expansion packs for PC on EA NZ's website are cheaper than what all retailers here are charging.

Sims 4 Xbox One Installation of Stuff Pack