Sims 4 keeps crashing

Discus and support Sims 4 keeps crashing in XBoX Games and Apps to solve the problem; Sims 4 keeps going black after i give the sims a command.ive uninstalled reinstalled the game as well as all my add ons , cleared the cache also,... Discussion in 'XBoX Games and Apps' started by TiaraScott, Nov 25, 2020.

  1. TiaraScott
    TiaraScott Guest

    Sims 4 keeps crashing


    Sims 4 keeps going black after i give the sims a command.ive uninstalled reinstalled the game as well as all my add ons , cleared the cache also, started a new family and its still doing it.HELP!!!!!

    :)
     
    TiaraScott, Nov 25, 2020
    #1
  2. XBF Zineb F Win User

    Sims 4 keeps crashing

    Hello there TiaraScott, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The situation regarding the game crash is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out
    for you. Please consider checking the link below, especially the "I'm experiencing slow performance when playing Xbox One games on Xbox Live" option.

    The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection



    In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related
    issues:



    The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution



    Kind Regards
    Stay safe, and happy gaming!
  3. HUIMINCHUA Win User

    Microsoft Flight Simulator (2020) Pre Install Game Pass PC (Beta)

    flight sim keep crashing right after “press any key to start”
  4. DeniqL Win User

    Sims 4 keeps crashing after update

    Hmm this is so weird

    Can you try with a manual DNS in case it is a network related issue?

    Press the Xbox button to open the guide.

    Select Settings.

    Select All Settings.

    Select Network.

    Select Advanced settings.

    Select DNS settings.

    Select Manual.

    Set the primary DNS address to 8.8.8.8 and the secondary DNS address to 8.8.4.4
  5. Elodie Fichet Win User

    Sims 4 keeps crashing after update

    No :( what I get: Welcome Sims4 screen, sign in screen (I have 2 accounts, I've tried both), Sims4 content syncing (3 seconds), loading screen with the progress bar at the bottom... the progress bar with the diamond gets choppy and boom black screen. Back to Xbox's home screen.
  6. DeniqL Win User

    Sims 4 keeps crashing after update

    I see, you say you are not getting any error message?
Thema:

Sims 4 keeps crashing

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