Sims 4 install keeps stopping

Chandler A. · Mar 26, 2020

I'm trying to install Sims 4 on my Xbox but the install keeps stopping. I've tried uninstalling, checking my connection, updates, and restarting. Nothing works! It always makes it to 90+% then stops. What should I do?

:)

rtb1294

Try to disconnect the xbox from the power supply for ten minutes, this will reset the internal memory. It sounds like you might have had a connection issue the first time and data might be stored in the ram. This should reset the ram allowing for a full
install

BarrelBurrito01

Final Fantasy 15 and The Sims 4 when installed to an external hard drive would always spin and stop. FF 15 was the wrose, every five seconds it would do this.. Other games were fine. So I moved them to my internal hard drive now things are peaceful
lol. The Sims loads a tiny bit faster and doesn't have as much lag either.

SquallyGenie094

The Sims 4 Deluxe Party Edition

24th November 2017

The pre-order bonus stopped in December 2017.

XBF Chris J

Hello YvonneOrban,

Thank you for keeping us updated. Looking at the Xbox store for The Sims 4, it looks like it is only compatible with Xbox One. Check out this link for a description involving the game's capabilities and what platforms its available on: The
Sims 4 Xbox Store

If The Sims 4 is available on PC, it is not through the Microsoft/Xbox store, unfortunately. They may have there own client or use a different PC platform like Steam.

XBF Zineb F

Hello there TiaraScott, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The situation regarding the game crash is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out
for you. Please consider checking the link below, especially the "I'm experiencing slow performance when playing Xbox One games on Xbox Live" option.

The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related
issues:

The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

Kind Regards
Stay safe, and happy gaming!

Sims 4 install keeps stopping