Simply Rewarding

Discus and support Simply Rewarding in XBoX Rewards & Social to solve the problem; I completed this mission and wanted to make sure I got my credits , which I am not flagged for yet. can we please fix this?... Discussion in 'XBoX Rewards & Social' started by l42l, Mar 9, 2017.

  1. l42l
    l42l Guest

    Simply Rewarding


    I completed this mission and wanted to make sure I got my credits , which I am not flagged for yet. can we please fix this?

    :)
     
    l42l, Mar 9, 2017
    #1
  2. Lichtersnatch1
    Lichtersnatch1 Guest
    Simply Rewarding

    I bought both a 20 dollar season and a 60 dollar halo 2 game on xbox. I do not see my rewards credit anywhere and am fairly certain it is past the 96 hour time frame. Any ideas?
     
    Lichtersnatch1, Mar 9, 2017
    #2
  3. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest
    Simply rewarding

    If you opted into the offer, it takes 96 hours for purchases to update on the website. 96 hours from Monday evening would be Friday evening.

    Staff will review and reply if there is any unforeseen issue. They work Monday - Friday from 9am to 5pm PST and take 1-2 business days to reply.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Mar 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Simply Rewarding

    Keep in mind that credits should show as pending about 96 hours after you complete the offer. If it's been over 96 hours, you'll want to post in the support section of this forum so they can check into it for you.
     
    Smwutches, Mar 9, 2017
    #4
  5. XBLRewards8 Win User

    "Simply" Rewarding

    Hello D4VE BID0,

    Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week.
  6. XBLRewards8 Win User

    Simply Rewarding

    Hey Lichtersnatch1,

    The Credits are now pending on your MyStatement! Again, apologies for the inconvenience.
  7. XBLRewards8 Win User

    Simply Rewarding

    Hello Lichtersnatch1,

    We experienced a delay in our purchase information around the beginning of this month that caused some purchases to only be received recently. We are working on correctly awarding these purchases for Simply Rewarding, and you should see progress for these
    purchases soon. We will be deploying our initial resolution to this issue overnight, and will review your account tomorrow to confirm that the problem has been resolved. Apologies for the inconvenience.
  8. XBLRewards8 Win User

    Simply rewarding

    Hello Cairo Hughes97,

    Since your purchase was on the 7th, we have not fully processed that purchase for Rewarding. Generally, purchases take up to 96 hours for us to receive and process that information. If you don't see any Credits pending by the 12th, let us know ASAP with
    a new post, and we'll investigate your purchase!
  9. XBLRewards8 Win User

    simply rewarding

    Hello CotteyBoy,

    Apologies for the inconvenience. We had a yearly maintenance last weekend that caused processing to be delayed by a day or so. You have now completed the offer. Apologies for the inconvenience.
Thema:

Simply Rewarding

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