Simply Rewarding Points Not Credited

There is a promotion happening until the end of the month where you are given 6,000 Live Rewards for spending $60 in the store. I spent the needed amount, but my points did not show up within 96 hours, as promised. The Xbox support guy was not able to see
my point transactions, just that I had purchased items. The promotion is called Simply Rewarding

:)

 

Simply Rewarding Points Not Credited

Hello multiplicity29,

Apologies for the inconvenience. There was a slight delay with our purchase information that extended our normal 96 hour processing period by a day. The Credits were placed as pending into your account on the 10th.

 

Simply Rewarding Points Not Credited

There is a promotion happening until the end of the month where you are given 6,000 Live Rewards for spending $60 in the store. I spent the needed amount, but my points did not show up within 96 hours, as promised. The Xbox support guy was not able to see
my point transactions, just that I had purchased items. The promotion is called Simply Rewarding

 

unlike other MyMissions, I noticed in the FAQ that this MyMission has a manual opt-in you need to complete before future purchases count toward it; did you complete that part of it first?

 

Yes I did click on the opt in in the email, but I may have moved from that page once I started shopping

 

You'll want to post in the support section of this forum in order for support to check into it for you.

 

by

Thank you! I didn't realize there was a separate section