Signing into Live

Discus and support Signing into Live in XBoX on Consoles to solve the problem; My Live subscription was up May 20th. About a week before that, I started to get disconnected from live after a couple of minutes. I would be able to... Discussion in 'XBoX on Consoles' started by ums4734, Jun 10, 2014.

  1. ums4734
    ums4734 Guest

    Signing into Live


    My Live subscription was up May 20th. About a week before that, I started to get disconnected from live after a couple of minutes. I would be able to sign in normally, but Live would shut off. Then right around the 20th, I stopped being able to sign in
    at all. I've gotten 5 different error codes, one status code, the security error that everyone was complaining about six months ago, a NAT issue that sometimes shows up when testing the connection (there is no NAT issue), and on occasion testing the connection
    shows that messaging is down, though it is not down when you check the status website. I've taken the following steps -

    • Deleted my profile, cleared the cache three times, reset the console, then re-downloaded my profile.
    • Just clearing the cache.
    • Deleting the last update, then re-downloading it.
    • Making sure my security was updated.
    • Checking my router and port forwarding settings.
    • Power cycling my router and modem.
    • Connecting the xbox directly to the modem.
    • Disconnecting the HD and re-attaching it.
    • Various combinations of the above steps.
    There have been times where I have deleted the profile, and was unable to re-download it for quite some time, as well as the same problem with the update. There was a new update that took around 10 times to completely download during the time I have been
    unable to access Live. I have not had a single problem in the last 5 years, other than some port forwarding issues I quickly solved when I moved three years ago. I use a wired connection, have the proper ports forwarded, have a static IP that is locked into
    my router's DMZ zone (bypasses router firewall). I haven't had live service for almost a month now, and to save HD space I delete my extra content for games I am not currently playing. So I cannot play any games right now because I cannot access live to
    get the extra content I have already purchased. Not to mention the free game with gold I cannot get, or the fact that most of my first month of my new year of Live service consists of me just sending money to microsoft for absolutely no reason. Right now
    my profile is signed in, but I cannot access Live, even though testing the connection shows Network, Internet, and Xbox Live all connected perfectly.

    :)
     
    ums4734, Jun 10, 2014
    #1
  2. skanks4200
    skanks4200 Guest
    Update Failed: 3524 0000 0080 0200 8015 1909

    XBOX LIVE Service

    Users may experience difficulties with the following services:

    Signing into Xbox LIVE from an Xbox console

    Signing into Games for Windows – LIVE on a PC

    Signing into Xbox LIVE from Xbox.com

    Signing into the Xbox LIVE forums

    We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience
     
    skanks4200, Jun 10, 2014
    #2
  3. Xbox sign in trouble

    Is anyone else having trouble signing into xbox live? Me and a few of my friends we are having trouble signing into xbox live
     
    RelyingCoffee, Jun 10, 2014
    #3
  4. ums4734
    ums4734 Guest

    Signing into Live

    Sorry, I meant matchmaking, not messaging. I also occasionally get an emcp error when testing connection. Just running the test again shows no error.
     
    ums4734, Jun 10, 2014
    #4
  5. RyanCook311
    RyanCook311 Guest
    Hey there ums4734,

    It seems you've tried just about everything. The only thing I can think of is downloading the account onto a flash drive and see if you can connect then. If that fixes it then you may have a problem with your hard drive.

    You can learn to setup a flash drive here:
    Xbox 360 USB flash drive support
     
    RyanCook311, Jun 11, 2014
    #5
  6. ums4734
    ums4734 Guest
    Well now, I can connect for a few minutes, though it varies. I'm currently downloading Dark Souls. It downloads for a while, then the download stops. I have to shut the xbox down, then restart it after a minute or so. I've done this 12 times so far,
    and the download is 71% done. I really have no idea what's going on here. It doesn't really make any sense. If it was my hard drive, then wouldn't I have problems playing the games I already have on it? I've been playing downloaded games the entire time
    I've had these problems since I couldn't download any extra content for the games I have on disc. While I was typing this the download of Dark Souls stopped again, it's now 72% complete. I've been doing this for over an hour now.
     
    ums4734, Jun 11, 2014
    #6
  7. ums4734
    ums4734 Guest
    I started a thread in the xbox 360 support area. This would mean that I get some help right? I mean, at least tell me if you can't help me.
     
    ums4734, Jun 11, 2014
    #7
  8. RyanCook311
    RyanCook311 Guest

    Signing into Live

    Just out of curiosity did this start immediately after the update?
     
    RyanCook311, Jun 12, 2014
    #8
  9. ums4734
    ums4734 Guest
    No, it started around May 12th or so. The problem has now seemed to come all the way around back to where I began, it's signing me back out of live after a two minutes or so. I've tried removing and reinstalling the update that was live then, and did the
    same for the update that came out since. Which was incredibly hard for me to download.
     
    ums4734, Jun 13, 2014
    #9
  10. ums4734
    ums4734 Guest
    So now everything works fine. So it appears to be a billing issue. By that I mean that Microsoft broke my service a week before my subscription was up, then got a month that I paid for without providing me service. They did this to a customer that bought
    the xbox and the 360 on the days they came out, and has had live the entire time, but has not yet purchased a next gen system. So now I'll have to play on that stupid playstation controller.
     
    ums4734, Oct 31, 2018
    #10
  11. ums4734 Win User

    Signing into Live

    No, it started around May 12th or so. The problem has now seemed to come all the way around back to where I began, it's signing me back out of live after a two minutes or so. I've tried removing and reinstalling the update that was live then, and did the
    same for the update that came out since. Which was incredibly hard for me to download.
  12. RyanCook311 Win User

    Signing into Live

    Hey there ums4734,

    It seems you've tried just about everything. The only thing I can think of is downloading the account onto a flash drive and see if you can connect then. If that fixes it then you may have a problem with your hard drive.

    You can learn to setup a flash drive here:
    Xbox 360 USB flash drive support
  13. Mr PJ01 Win User

    signing on to live

  14. HassanB Win User

    signing on to live

    Hello,

    In order to assist you I'll need to get some information so we can skip steps if necessary.

    Please visit this page here, check to see if you have your security proofs up to date (alternative e-mail, phone number etc). When you're logged in on top, do you see
    "Your account is protected by two-step verification."?

    If you've recently set this up on your Microsoft Account then you'd need to generate an App Password. This can be done towards the bottom of that page linked above. Once you have the App Password, you'll want to use this password to login to the Xbox 360 and
    download your profile on the Xbox 360.

    -

    If you don't have 2-Step Verification turned on, then try to do the following in the exact order they are written:

    Delete your profile (profile only), clear
    your system cache (3 times in a row)
    , restart your console, download your profile.



    Let us know if that worked out for you.
  15. ums4734 Win User

    Signing into Live

    Well now, I can connect for a few minutes, though it varies. I'm currently downloading Dark Souls. It downloads for a while, then the download stops. I have to shut the xbox down, then restart it after a minute or so. I've done this 12 times so far,
    and the download is 71% done. I really have no idea what's going on here. It doesn't really make any sense. If it was my hard drive, then wouldn't I have problems playing the games I already have on it? I've been playing downloaded games the entire time
    I've had these problems since I couldn't download any extra content for the games I have on disc. While I was typing this the download of Dark Souls stopped again, it's now 72% complete. I've been doing this for over an hour now.
Thema:

Signing into Live

Loading...
  1. Signing into Live - Similar Threads - Signing Live

  2. xbox 360 wont sign in on xbox live??

    in XboX Insiders
    xbox 360 wont sign in on xbox live??: I was on a chat with an xbox player for 3 hours trying to figure out how to fix this issue. We tried all the methods and none were working. It got to the point where he asked me to write a report....
  3. Unable to sign in to Xbox Live

    in XBoX Accessibility
    Unable to sign in to Xbox Live: Hi everyone, I'm unable to sign in to Xbox Live on the Xbox 360. Error code (8015190A) Here are the troubleshooting steps I've tried so far without success: test the network connection (OK),...
  4. PC - We couldn't sign you into Xbox Live 0x89235107

    in XBoX Games and Apps
    PC - We couldn't sign you into Xbox Live 0x89235107: I have been trying to login into xbox live and related games, such as the minecraft launcher, to get this error. I found previous posts, which nothing worked. So far, I have tried: - Microsoft...
  5. Unable to sign into Xbox live. New Xbox one S

    in XBoX Accessibility
    Unable to sign into Xbox live. New Xbox one S: I can not sign into my Xbox live account. I have tried with my phone and controller. When I attempt to proceed with my email, I get kicked back to the screen that says scan the QR code or click...
  6. Unable to sign into my Xbox live profile

    in XBoX Accessibility
    Unable to sign into my Xbox live profile: As soon as I turn my Xbox on I’m being prompted to sign in and link my Microsoft account, however after entering the code on my phone from my tv and being sent a one time code to my email and...
  7. Unavaible to sign my profile on Games for Windows Live

    in XBoX on Consoles
    Unavaible to sign my profile on Games for Windows Live: I tried to install a GFWL game on a computer, everything was OK until the sign-in on the GFWL app I got a network error message, but if I try to sign-in in my main desktop computer I have no...
  8. Can't create or sign in Xbox live on my 360, what do I do?

    in XBoX Accessibility
    Can't create or sign in Xbox live on my 360, what do I do?: I am trying to create/sign in to my Microsoft account on my Xbox 360. I am unable to click the profile, account, and privacy buttons since they are darkened and blocked. I tried to create an...
  9. How do I sign in xbox 360 live when my account is already there

    in XBoX Accessibility
    How do I sign in xbox 360 live when my account is already there: I've seen a similar question here but unfortunately I have kind of a different situation. So I wanna sign in but the thing is I'm already signed in?? The account is literally there but when I...
  10. I dont want game support! I want to sign into my X BOX Live account!

    in XBoX Accessibility
    I dont want game support! I want to sign into my X BOX Live account!: Cannot sign in X BOX account! Cannot sign into my X BOX Account! Cannot sign into my X BOX account! Signed into TJIS Site THREE Times.. AND STILL Cannot access my X-BOX account!...