Signing in to XBox One

coachDeMann · Aug 31, 2018

For the past couple days, I have been unable to sign in to my XBox One. In settings, the wifi looks good, but the system will not let me sign in. Only message that we get is "it looks like you are having trouble with your internet connection"

I have done the hard reset a couple times to no avail....Any one know what to try

Thanks.

:)

Shawns Spawn · Aug 31, 2018

Signing in to Xbox One

My son is trying to sign in to his xbox one and the message he is receiving is telling him to go into his account. We are looking through his account and cannot find a problem with his account. Are there any suggestions as to what this message means?

{Parity} · Aug 31, 2018

Signing in to Xbox One

There is currently an issue with some of the Live services support.xbox.com/.../xbox-live-status

CIDkidzPILLZ · Aug 31, 2018

If you've not already looked over the information provided in the
Xbox One Connection and network troubleshooting link. I would suggest that you take a look over the information that's provided within. It may lead you to a solution for the issue.

Internet Expert

How are you signing into the Xbox? Where does the message appear, and what does it exactly say, word for word?

I've never heard of a sort of error that simply tells the user to "go into your account".

If the account is able to sign in normally, play games, and go online (if it is Gold), then I wouldn't imagine why there would be any problem.

marcantunez

nothing you can do just wait . they will also take this post down because its a bad look for them in community posts.

{Parity}

There is currently an issue with some of the Live services support.xbox.com/.../xbox-live-status

xO Kovu

Now when I tried signing in I put in my pass key and it puts me back to the sign in menu

Dadwhite

Sorry to say that one of the core services that manages logging into xbox live is having issues right not and affect your ability to log in. They are working to resolve it quickly

Signing in to XBox One