signing in to my profile

LITTLE MAN DT · Jul 8, 2016

hi my Xbox does not automaticlly sign in and when I try to do it my self it says sorry Danny and gets stuck on a loading screen

:)

Tony72495 · Jul 8, 2016

Red Dead Redemption Error Message Help

I fixed it.

Go to Xbox.com and find your security settings for your profile, then find "Xbox 360 Profile Protection" and set it to require the profile to redownload the profile every time you sign in (this will also sign you off of all 360 consoles you were previously signed into).

Since my 360 had been set up to automatically sign in, I'm thinking the Xbox One thought I was still signed in on my 360, and obviously you can't be signed in on multiple Xbox's on the same profile at the same time, so it flagged an error.

At least that's my guess. I also cleared my Xbox 360 local data and did a console restart.

Just follow those steps and it should hopefully be fixed.

cross44 · Jul 8, 2016

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

M3tal Daz3 · Jul 8, 2016

Try to clear your console cache before before downloading your account again:

To clear cache on an Xbox One:

Press and hold the power button on the front of the console until it powers down completely.

Unplug the power cable from the back of the console so that the power brick in not connected to the console.

Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.

Plug the power cable back into the console.

Wait for the light on the power brick to change from white to orange.

Turn on the console using the power button.

Hope this helps!

M3tal Daz3

Try to clear your console cache before before downloading your account again:

To clear cache on an Xbox One:

Press and hold the power button on the front of the console until it powers down completely.

Unplug the power cable from the back of the console so that the power brick in not connected to the console.

Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.

Plug the power cable back into the console.

Wait for the light on the power brick to change from white to orange.

Turn on the console using the power button.

Hope this helps!

Kylface

If this is still happening to people, and deleting/clearing cache/recovering your profile aren't working, try logging in to login.live.com with your Microsoft Account, changing your MSA password and then clearing the cache and retrieving your gamertag. It
worked for me.

VR Clone

Thank you schwarz3s h3rz your suggestion worked for me thanks m8.

BUT: only worked for downloading a free demo of fifa 14 the problem is when I try to download a PAID item

temp1729

I'm having the same problem. Tried the steps listed on
this page twice, but to no avail.

Also, gotta love that there's no information provided other than 'there may be an issue with your account' - classic Microsoft.

SushiRobo

I did what it says and I believe I am a Beta user. Please fix this problem as I would like to play my xbox again. Nothing has helped make it work.

signing in to my profile