signing in on microsoft jigsaw

Discus and support signing in on microsoft jigsaw in XBoX Games and Apps to solve the problem; when signing in I get this message. [img] why is this no longer available? In the past week I could not even start jigsaw. Today it starts reporting... Discussion in 'XBoX Games and Apps' started by Lunarmoon, Jul 14, 2017.

  1. Lunarmoon
    Lunarmoon Guest

    signing in on microsoft jigsaw


    when signing in I get this message.

    signing in on microsoft jigsaw [​IMG]

    why is this no longer available? In the past week I could not even start jigsaw. Today it starts reporting this massage. Please help.

    :)
     
    Lunarmoon, Jul 14, 2017
    #1
  2. SpyShadow
    SpyShadow Guest
    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
     
    SpyShadow, Jul 14, 2017
    #2
  3. Rich K-21
    Rich K-21 Guest
    Microsoft Jigsaw uses wrong Xbox Live ID when launching from Microsoft solitaire collection

    Trying to run Microsoft Jigsaw on my desktop (I use it mostly on my laptop). Each machine is associated with a separate Microsoft account. I was able to sign in to the Xbox live ID I want to use in the solitaire collection App, but when installing and subsequently
    launching MS Jigsaw it created and keeps signing in under an Xbox live ID it created on install (associated with the Desktop MS account) Tried signing out and back in... uninstalling/reinstalling... No matter what I do MS jigsaw keeps signing in under this
    new, secondary ID it created.... can't find a way to sign out the individual app.... When I click the Xbox live sign in area on MS Jigsaw it opens the xbox live app which shows as being logged in to the correct account....
     
    Rich K-21, Jul 14, 2017
    #3
  4. SpyShadow Win User

    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
  5. JosefLBohorquez Win User

    Signing in to Microsoft Jigsaw

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this LUCENTPANIC85

    Please answer the following questions to assist you properly :

    Are you on windows 10 or 11?
    Are you using a VPN, DNS or similar services in your device?
    Also, did you tried using a completely wifi network to see if the issue persists?
    Did you tried reinstalling the app?
    Or what else did you tried so far to fix this?
    In that way I can advise you different things or how to proceed
  6. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
  7. Mister Mascot Win User

    Microsoft Jigsaw, can't sign in

    Hey there rrsalow23,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. Helibird Win User

    Microsoft Jigsaw not signing in to Xbox

    OK This just got much worse. I uninstalled and reinstalled which fixed it last time. This time it has lost all my purchased collection and most of my points (200,000 plus down to 1500. How do I get these back anyone?
Thema:

signing in on microsoft jigsaw

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