signed out directly after signing in

Hey Throne!

Thanks for taking the time to bring this issue to us bud! Sounds like the console itself might be having issues with the updates since it wasn't used in a year as stated in the original post! Try

rolling back the current update (solution 7) and keep us posted!

Hi! sorry to hear you're suddenly being signed out. It's incredibly frustrating, trust me I know! This issue is actually caused by an issue with your account usually and not the Xbox itself. Try this..

1. Remove just your profile from the Xbox
2. hold the power button on the Xbox for 10 seconds shutting down, then unplug it
3. Sign into your Microsoft account
   here Use the same email and password that you use for the Xbox
4. click on the security link then click update (enter your password again if it asks)
5. On the security info page make sure you have at least 2 backup email or phone numbers and that they are current
6. Make any changes if needed or if everything looks good go back to the main page of the account
7. (optional) If it has been a while since you updated your password, change it now
8. sign out and plug the Xbox back in
9. add your profile back to the Xbox and sign in

The issue should be fixed after that

You can see the steps to add security info to your account
here

Hope this fixes the issue for you!

The process of removing my account and then re-adding it worked for me. I was having the same issue.

Awesome, Glad to hear it!

Hi! sorry to hear you're suddenly being signed out. It's incredibly frustrating, trust me I know! This issue is actually caused by an issue with your account usually and not the Xbox itself. Try this..

1. Remove just your profile from the Xbox
2. hold the power button on the Xbox for 10 seconds shutting down, then unplug it
3. Sign into your Microsoft account
   here Use the same email and password that you use for the Xbox
4. click on the security link then click update (enter your password again if it asks)
5. On the security info page make sure you have at least 2 backup email or phone numbers and that they are current
6. Make any changes if needed or if everything looks good go back to the main page of the account
7. (optional) If it has been a while since you updated your password, change it now
8. sign out and plug the Xbox back in
9. add your profile back to the Xbox and sign in

The issue should be fixed after that

You can see the steps to add security info to your account
here

Hope this fixes the issue for you!

Hi! sorry to hear you're suddenly being signed out. It's incredibly frustrating, trust me I know! This issue is actually caused by an issue with your account usually and not the Xbox itself. Try this..

1. Remove just your profile from the Xbox
2. hold the power button on the Xbox for 10 seconds shutting down, then unplug it
3. Sign into your Microsoft account
   here Use the same email and password that you use for the Xbox
4. click on the security link then click update (enter your password again if it asks)
5. On the security info page make sure you have at least 2 backup email or phone numbers and that they are current
6. Make any changes if needed or if everything looks good go back to the main page of the account
7. (optional) If it has been a while since you updated your password, change it now
8. sign out and plug the Xbox back in
9. add your profile back to the Xbox and sign in

The issue should be fixed after that

You can see the steps to add security info to your account
here

Hope this fixes the issue for you!

The process of removing my account and then re-adding it worked for me. I was having the same issue.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with Fortnite. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I just want to confirm for us to isolate the issue, are you unable to log in to other Xbox games or just specifically to Fortnite?

Based on the information I've gathered, your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note: The "Reset and Keep my Games and Apps" option will not cause you to lose your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

You may also check this link for reference: https://answers.microsoft.com/thread/1c4d0dcf-73cc-4306-aa84-41bcd345510b

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl