signed into xbox live but still getting ads on microsoft solitaire

I get this message: Choose another item. This in-app purchase item is no longer available in Microsoft Treasure Hunt [CV: 5Y8jpQB4KEKhY39+.20.2] when I try to sign in. I am already signed in to Xbox live and Microsoft Solitaire. I get a similar message
with all the game apps beneath the solitaire games, each with a different code. All my achievements for my previous play are still recorded on Xbox live but I can't play any of the games. How can this be fixed?

Same problem here. Other Microsoft games like Microsoft Mahjong and Microsoft Sudoku work well. I also have no problem logging into Xbox live directly. The only problem is with Microsoft Solitaire Collection.

I uninstalled Solitaire Collection and re-installed and run apps.diagcab, but it still will not sign in.

When I try to sign in to MS Solitaire Collection, I get a sign in error "We could not sign you in to Xbox Live. Please check the Microsoft Solitaire Collection FAQ.... error code: 1170000."

Unfortunately I can't find this error code, or the answer at that link. I'm running Win 10. Help please!

I have a Premium Solitaire account.

When I try to sign in to my Solitaire collection - I get this message:

You were signed out of Xbox Live from outside Microsoft Solitaire Collection. We need to return you to the main menu to sign in again.

Then I get:

Sign In Error

We could not sign you in to Xbox Live. Please check the Microsoft Solitaire Collection FAQ and refer to error code: 1170000.

I have tried everything they have recommended. Is there anything else going on? At one time I got an error that my Premium has run out - but there was no where I can update or pay, and now that doesn't every come up.

Anyone have any ideas?

Hi Always go to Xbox Servers to see if they are down. A lot of times Microsoft will sign u out automatically it has happened to me even when I am playing games. It is because live servers went offline for numerous reasons because of maintenance or etc other
reasons.

Hello Joho11207,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing issues with ads in your Microsoft Solitaire game despite having an annual ad-free subscription. To resolve this issue, please try the following steps:



1. Make sure that you are signed in to your Microsoft account that has the ad-free subscription.



2. Check if your subscription is still active by going to the Microsoft Store > Downloads and updates > Get updates.



3. If your subscription is active, try resetting the Microsoft Solitaire game by going to Settings > Apps > Microsoft Solitaire > Advanced options > Reset.



4. If the issue persists, please contact Microsoft support by going to the Microsoft Solitaire Collection app > Settings > Help & About > Contact Us. You can also visit the Microsoft support website for further assistance.



I hope this helps! Let me know if you have any other questions or concerns.