sign in with controller? error

ericb....... · Jun 16, 2014

bought this a week ago kinectless version and i know my internet is fine 105mbps from comcast and i tested it in the options of the xbox

every time i turn on my xbox it loads the screen then pops up a message to sign in with controller after 5 seconds sitting at the main page

i have auto sign in enabled

once i get connected it works fine

i also noticed a couple days ago that for the whole day it signed me in at startup as it should and said HELLO MY NAME!!!....but it would need an extra 10 seconds for the xbox store to load

its very irritating having auto sign in but not working

and when it did the store didnt load for 10 seconds

right now it is doing the first thing i said....loading the tiles and pins but a message pops up asking for me to
sign in with controller

:)

Gift3d · Jun 16, 2014

Credentials error

credentials? isnt that like your accont info?

Try to go on xbox.com and sign into it and see if u have any messages. might just need to verify an email or something

tha_villain · Jun 16, 2014

0x876c0002 error. Cannot pin games or apps

try signing out and signing back in to your gamertag/windows ID

also sign into your acct on xbox.com

curse1 · Jun 17, 2014

Have you tried to power cycle your system? I know sometimes that smooths out the kinks in the system. Here are the steps in case you have never done this before:

Follow these steps to power cycle your Xbox One Console:

1.While the console is on, press and hold the console’s Xbox button for 5 seconds.

2.The console will power down.

3.Wait 30 seconds, and then turn your console back on by again pressing the Xbox button.

Note If your console is in Instant-On power mode, the above steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying “Xbox On,” won’t be enabled until you restart the console.

Please let me know if this resolves your problem!

CoryFell

There is no issue with the controller. The error messge says to sign in with a controller.

ImpulsePenguin6

No, every offline profile that I have (4) will ALL give the error the first time they are signed in. Does not matter when they are signed in, at the dashboard or in game. Even when the IP6 XBL live account is signed in, they will still give the error when
signed in to XBL.

Here's how the xbox is started, I power it up, use the controller to select any offline account, it gives the error, it doesn't matter if I test or not, when kinect recognizes (or it's signed in with the controller) the next account it will give the error.
When the third is signed in, it also gives the error. Fourth as well.

It does not matter if I test the connection for every test, it will always error as soon as the 2nd or 3rd or 4th account is recognized or signed in with the controller.

curse1

Have you tried to power cycle your system? I know sometimes that smooths out the kinks in the system. Here are the steps in case you have never done this before:

Follow these steps to power cycle your Xbox One Console:

1.While the console is on, press and hold the console’s Xbox button for 5 seconds.

2.The console will power down.

3.Wait 30 seconds, and then turn your console back on by again pressing the Xbox button.

Note If your console is in Instant-On power mode, the above steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying “Xbox On,” won’t be enabled until you restart the console.

Please let me know if this resolves your problem!

J M 1888

Hey there j0lly bh0y j0n.

Can you clarify what happens your son tries to sign into their profile with a second controller? Is there an error message you receive when you try to sign in or are you just trying to use a guest account?

thanks for the response, when he powers on the second controller and presses the xbox button - it's like I have pressed the xbox button on my controller - there is no option for him to sign in just to sign me out - no error messages

Useplanb

Ditto here. Telling me to sign in using a controller. Then rinse repeat error.

sign in with controller? error