Sign in weird error

Hello JOSELMA GUENES CAVALCANTI,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble signing in to microsoft.com with your other account. This sounds like a frustrating issue.



There are a few possible reasons why this might happen. One is that you might have mistyped your account name or password when trying to sign in. Another is that your account might have been compromised or suspended by Microsoft for violating the terms of service.



To troubleshoot this issue, please follow these steps:



- Make sure you are entering your account name and password correctly. Check for any typos, capitalization errors, or extra spaces. If you are not sure about your password, you can try to reset it using this link: Reset your password (live.com)

- Try to sign in using a different device or browser. Sometimes, clearing your browser cache and cookies can also help resolve sign-in issues.

- If none of the above steps work, please contact Microsoft Support directly.



I hope this helps. Please let me know if you have any other questions or concerns.

Thank you.

Hello!

We haven't heard from you in 72 hours, so we assume your issue has been resolved. We won't be monitoring this thread going forward, so if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

I just got error code: 80072EF3 sorry there was a problem try again later. when trying to re-sign in on my account. weird!!!!

I'm having issues as well. I received this weird system error screen so I hard reset it and I can't sign in or update anymore.

I was experiencing the same issue (the error message when downloading). I tried to play Minecraft without signing in, and it told me to sign in. I downloaded my profile with no problem and my friend's list intact. Weird stuff.