"Sign in or renew subscription" error when launching

Discus and support "Sign in or renew subscription" error when launching in XBoX Games and Apps to solve the problem; When trying to launch the game, the error 0x803f900a pops up asking to sign in with the buyer's account or check my Gold subscription, but both are... Discussion in 'XBoX Games and Apps' started by SolarAmethyst, May 16, 2017.

  1. "Sign in or renew subscription" error when launching


    When trying to launch the game, the error 0x803f900a pops up asking to sign in with the buyer's account or check my Gold subscription, but both are correct. I tried signing out of the account and rebooting the console.

    :)
     
    SolarAmethyst, May 16, 2017
    #1
  2. Its Zednam
    Its Zednam Guest
    Error code during game start up

    Error 0x803f8003 occurs when launching a game on the Xbox One S or original Xbox One

    You see the following error code when you try launching a game on your Xbox One S or original Xbox One console that requires a subscription and the subscription is expired:

    To resolve this issue, try the following solutions.

    Solution 1: Verify the status of the subscription (Ex: Gold subscription, EA Access, etc.)

    Note Games with Gold titles require an active Xbox Live Gold subscription on the account that originally redeemed the Games with Gold offer.

    To renew your subscription:

    1. Sign in to your
      Services & subscriptions
      page with your Microsoft account.
    2. Find the subscription you want to renew in the list, select Renew, and then follow the instructions.
    3. If you don’t see a link to Renew, you’ll need to buy the subscription again. Go to the Microsoft Store at
      Microsoft Store Deutschland Offizielle Website - kostenloser Versand, kostenlose Rückgabe.
    Solution 2: Try launching the game again

    1. Go to Home by pressing the Xbox button.
    2. With the focus on the game tile, select the Menu button.
    3. Select Quit.
    4. Wait at least 10 seconds, and then try launching the game again.
    Solution 3: Restart your console

    To resolve this problem, try restarting the console:

    1. Double-tap the Xbox button on your controller to bring up the guide.
    2. Scroll down and select Settings.
    3. Select Restart console, and then select Yes to confirm.
    4. After your console has restarted, sign in and try launching the game again.
     
    Its Zednam, May 16, 2017
    #2
  3. Lonestar9
    Lonestar9 Guest
    Cannot play NBA2k16

    I get a message to Sign in or renew the subscription

    It looks like your not signed in as the subscription holder for this game. Sign in to Xbox live or renew the subscription in the xbox store (0X803f900a).

    I renewed my xbox live subscription last week, and still cannot play this game.
     
    Lonestar9, May 16, 2017
    #3
  4. AndrewMorrisjjjjjjj Win User

    "Sign in or renew the subscription" Error

    Thanks @demon5within, if we bought Minecraft I presume that would start working again?

    Like I said he only plays a few games and those he does he wants the online multiplayer function
  5. demon5within Win User

    "Sign in or renew the subscription" Error

    If they were games he downloaded using the games pass he will need to get games pass again sadly to play them as that's the expired subscription. Best bet is to upgrade to ultimate and have both game pass and gold if you dont want to buy individual games again.
  6. Licknpeaches Win User

    "Sign in or renew the subscription" Error

    Live and gamepass are two separate subscriptions ones for games other for playing multiplayer online best to order (Gamepass Ultimate) it combines both.
  7. Its Zednam Win User

    Error code during game start up

    Error 0x803f8003 occurs when launching a game on the Xbox One S or original Xbox One

    You see the following error code when you try launching a game on your Xbox One S or original Xbox One console that requires a subscription and the subscription is expired:

    0x803f8003

    Something went wrong
    To resolve this issue, try the following solutions.

    Solution 1: Verify the status of the subscription (Ex: Gold subscription, EA Access, etc.)

    Note Games with Gold titles require an active Xbox Live Gold subscription on the account that originally redeemed the Games with Gold offer.

    To renew your subscription:

    1. Sign in to your
      Services & subscriptions
      page with your Microsoft account.
    2. Find the subscription you want to renew in the list, select Renew, and then follow the instructions.
    3. If you don’t see a link to Renew, you’ll need to buy the subscription again. Go to the Microsoft Store at
      http://www.microsoftstore.com.
    Solution 2: Try launching the game again

    1. Go to Home by pressing the Xbox button.
    2. With the focus on the game tile, select the Menu button.
    3. Select Quit.
    4. Wait at least 10 seconds, and then try launching the game again.
    Solution 3: Restart your console

    To resolve this problem, try restarting the console:

    1. Double-tap the Xbox button on your controller to bring up the guide.
    2. Scroll down and select Settings.
    3. Select Restart console, and then select Yes to confirm.
    4. After your console has restarted, sign in and try launching the game again.
  8. T3chnlgydude Win User

    Error code 0x803f900a, sign in or renew the subscription

    Hi There

    This is what I could find for this specific error code:

    Error 0x803F900A occurs when you try to play a game on Xbox One

    You get the following error code when you try to play a game on Xbox One:

    0x803F900A
    This may mean that you need to sign in or renew your game subscription.

    Solution

    To play your subscription game, use one or both of the following steps, as needed:

    • Sign in as the subscription holder for the game you’re trying to play.
    • If you’re already signed in as the subscription holder and the game won’t start, you probably need to renew the subscription in Microsoft Store. You might also find it listed in Settings > Subscriptions.
    For help with signing in, see the Xbox One Connection and Network Solution.

    For help with subscriptions, see Manage your non-Xbox subscription payment options on
    Xbox One.


    Source:

    https://support.xbox.com/en-HK/error-code-lookup?code=0x803f900a

    If that does not work try signing out and signing in again.
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"Sign in or renew subscription" error when launching

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