Sign in issues on S

Hello @TerranceOatman! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums.

I highly recommend checking the link below concerning this matter.

Reset or recover your lost Microsoft account password | Xbox Support

I hope this helps you out! wish you a lovely day!

Best Wishes.

No worries, it's the setting for Xbox Series S as well. By the way, what is the exact error or issue that your son is getting whenever he is trying to play or sign in on Xbox Series S?

What is it only Xbox One S..?? I haven't tried my black Xbox One....but it's still having issues on the S. Signs in no problem on using a Desktop as well. Fix please!

I'm having the same issue in my nephew's Xbox one s. I tried cold rest and factory reset and still having issues. It is asking to sign in with a controller.

Both mine and my roommates X1's seem to have most of those issues also... Although we can usually sign in. I found mine harder to sign into when I have a passkey assigned to the profile