sigilli manomessi xbox one s [Translation - Tampered with seals Xbox One s]

Hi there Diego,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue. In reference to your question, short answer no. Unfortunately, we do not have the appropriate tools to help assist with this issue here in Forums.

To help clarify the issue:

• Where did you purchase the Xbox One S?
• Have you looked over the
  Microsoft Service Agreement - Using Third-Party Apps and Services?

For any device issues, I would recommend to
contact Customer Support
for further assistance or visit the Device service and Repair
site.

Hope this helps.

Hi there Diego,

Thanks for reaching out! To better help organize
the forums, please reply on the
original post to help assist. For any device issues, I recommend to
contact Customer Support for
further assistance or visit the Device
service and Repair site.
We'll
be locking this thread due to being a duplicate post.

Many thanks!

I've sent my xbox one s to their service centre after it wouldn't turn on(a very common problem with this model now as I can see)The console was kept in the bedroom and barely been used. I've received it back with a letter saying that the seal was tampered
and they are refusing to fix it and cancelled my warranty as well. When I got it returned the seal was tempered indeed, but that definitely never happened while it was in my possession. The interesting thing is that I'm not the only one in this situation and
the way Microsoft are dealing with this is very unprofessional.

Bei der xbox one s ist das problem

[Translation-With the xbox one s, the problem]

Ale ja kupiłam jakby bez kodu ale mam xbox one s a ten pakiet jest dla posiadaczy xbox one s

Translation: [But I bought it without a code but I have xbox one s and this package is for xbox one s holders]