Side menu won't let me scroll down

Greetings!

Let's first try resetting the console's memory by powering it down, unplugging it for 5 minutes, then power it back on and try once more.

If this does not fix the issue let's
factory reset the consoleand select Keep my games and apps on step 7.

Post back and let us know how that all goes!

I am unable to scroll through weapons in the load out menu .I can highlight the right hand side of the gun menu but I can't move it down to scroll through the guns. Anyone else having this issue?

Solved... put the cursor in the middle of the items not on the scroll bar then move up and down with the right stick 😎

Thats the menu button

You can now get to the settings through the side menu, so if you're at the dashboard, go to the left, which will bring up the side menu, then scroll down to the second to last option, and you'll find your settings there

If the idea has already been added to the feedback site, then make sure you vote for it too

Click on the games with gold link on the Xbox Dashboard. That will open up a scroll menu on the left hand-side of the screen. Scroll down to claim player perks and click on it again. This will open up a separate window with three different things to
choose from.

Hey there NoctisAtra.

Let's have you try re-downloading your Gamertag on the Xbox 360 side of things. While in the Backward Compatible game, press the menu and select button simultaneously to bring up the Xbox 360 guide. While in the guide, scroll down and 'Download Profile' to
re-enter your Xbox Live information. Let us know how it goes