Sick of Getting Nowhere

Discus and support Sick of Getting Nowhere in XBoX on Consoles to solve the problem; My friend Has submitted MULTIPLE POSTS to the enforcement squad after his account was compromised and used to do things breaking the terms of service.... Discussion in 'XBoX on Consoles' started by ADHD Chief, Jan 14, 2015.

  1. ADHD Chief
    ADHD Chief Guest

    Sick of Getting Nowhere


    My friend Has submitted MULTIPLE POSTS to the enforcement squad after his account was compromised and used to do things breaking the terms of service. He has tried Contacting Enforcement through their forums and they told him to contact xbox support. Support
    says to contact enforcement. We keep going back and forth and are getting NOWHERE. We have proof that his account was compromised and not being used by him. We are growing tired of being treated like we dont matter. We are years old fan amd loyal customers.
    WE WANT THIS DEALT WITH.

    :)
     
    ADHD Chief, Jan 14, 2015
    #1
  2. F 3 A R or F.E.A.R 3

    I played the trial on PC and is pretty sick. Dead people randomly walk out of nowhere.
     
    Windows10XboxOne, Jan 14, 2015
    #2
  3. Endgamez
    Endgamez Guest
    Im getting sick of this.

    Works fine for me. Subscriptions are linked and all.

    .

    But then again, I do have a 100Mbps connection.
     
    Endgamez, Jan 14, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Sick of Getting Nowhere

    That's because the only people you can deal with at that point is Xbox support

    The enforcement team will only answer questions on reasons of a ban

    Xbox support is the ones you contact for compromised accounts i

    You have to contact support and ask for a unauthorized access case

    They start the case and consult the enforcement team

    They go by server data and server evidence there is nothing you can submittbthat will help
     
    ngocphi, Jan 14, 2015
    #4
  5. OGC CRAZY J
    OGC CRAZY J Guest
    Above me is corrext you must contact Xbox Suppport
     
    OGC CRAZY J, Jan 15, 2015
    #5
  6. ADHD Chief
    ADHD Chief Guest
    I've contacted support multiple times. Each time they say the same thing. Go submit an Enforcement forum post. We either get an automated message about why he was banned or told to contact support who say they cantdo anything.
     
    ADHD Chief, Jan 15, 2015
    #6
  7. ngocphi
    ngocphi Guest
    That's because they can't do anything as far as enforcement action goes

    To recover your account you MUST have them conduct an unauthorized access case

    However if the ua people returned and said nothing can be done because of an perm ban or it happened while under his control there is nothing that can be done

    If it is a perm ban issue there is nothing that can be done as he would be responsible for all actions on his account
     
    ngocphi, Jan 15, 2015
    #7
  8. ngocphi
    ngocphi Guest

    Sick of Getting Nowhere

    The only thing enforcement team can do for you is answer why it was banned

    I don't know why you are asking enforcement for an appeal

    If its an uac issue you must start one with support if they can do anything about enforcement action it would only be done thru them as only the ua teams will consult with the enforcement team

    Pet does not take any appeals only questions about why you were banned
     
    ngocphi, Oct 31, 2018
    #8
  9. ngocphi Win User

    Sick of Getting Nowhere

    That's because they can't do anything as far as enforcement action goes

    To recover your account you MUST have them conduct an unauthorized access case

    However if the ua people returned and said nothing can be done because of an perm ban or it happened while under his control there is nothing that can be done

    If it is a perm ban issue there is nothing that can be done as he would be responsible for all actions on his account
  10. OGC CRAZY J Win User

    Sick of Getting Nowhere

    Above me is corrext you must contact Xbox Suppport
  11. ngocphi Win User

    Sick of Getting Nowhere

    The only thing enforcement team can do for you is answer why it was banned

    I don't know why you are asking enforcement for an appeal

    If its an uac issue you must start one with support if they can do anything about enforcement action it would only be done thru them as only the ua teams will consult with the enforcement team

    Pet does not take any appeals only questions about why you were banned
  12. ADHD Chief Win User

    Sick of Getting Nowhere

    I've contacted support multiple times. Each time they say the same thing. Go submit an Enforcement forum post. We either get an automated message about why he was banned or told to contact support who say they cantdo anything.
  13. ngocphi Win User

    Sick of Getting Nowhere

    That's because the only people you can deal with at that point is Xbox support

    The enforcement team will only answer questions on reasons of a ban

    Xbox support is the ones you contact for compromised accounts i

    You have to contact support and ask for a unauthorized access case

    They start the case and consult the enforcement team

    They go by server data and server evidence there is nothing you can submittbthat will help
Thema:

Sick of Getting Nowhere

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